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MINI of Clear Lake

Webster, TX

Overview
Reviews
4.7
116 Reviews
Call Dealership (855) 997-1635

15943 Gulf Fwy

Webster, TX

77598

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Showing 116 reviews

December 20, 2024

I bought my Mini Cooper here and have had great service. I can’t imagine taking it anywhere else! More

by aandrews9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Strehl
Report | Print
December 16, 2024

Five star, love it. My Mini is so happy right now! Will go back again More

by galaxie68.kmc.kmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas masselink
Report | Print
December 13, 2024

Problem not fixed, vehicle error codes came back on 3 minutes after driving off service center lot More

by Chase White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukas Masselink
Report | Print
Dec 20, 2024 -

MINI of Clear Lake responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at Email johnnathanmendoza@mccallgroup.com or Tel. 281-557-7052 . I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Johnnathan Mendoza Service Director

December 10, 2024

Perfect experience, did exactly what he said they would do. Called me and kept me informed everything was perfect More

by roncreighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Report | Print
Dec 12, 2024 -

MINI of Clear Lake responded

Hi Roncreighton, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2024

I am providing this as a factual account of what happened and is not meant to immune any of the staff at Mini of Clear Lake. You requested that I comment so here is my breakdown of the work performed on my More

by Hjcleme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Tyson
Report | Print
Dec 12, 2024 -

MINI of Clear Lake responded

Hjcleme, Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service with David Tyson. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at JosephAguirre@McCallGroup.com. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience. Joseph Aguirre Service Manager

December 05, 2024

MINI of Clear Lake, specifically the Service Department, is outstanding. Lukas is the most thorough and caring Service Advisor I have ever met. He’s the best! More

by dpboop26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas
Report | Print
Dec 06, 2024 -

MINI of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Customer service for in person is excellent, they answered all my questions and concerns with plenty details. More

by CarlosF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas
Report | Print
Dec 20, 2024 -

MINI of Clear Lake responded

Hi, thank you for taking the time to leave a review for us at MINI of Clear Lake. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Dealership was friendly, professional and easy to work with. Nita London was awesome throughout process More

by John Hosford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nita London
Report | Print
Dec 20, 2024 -

MINI of Clear Lake responded

Hello John, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

I am a long time customer of Clear Lake BMW. I have always received the upmost level of customer service from the shop to the showroom. A social thanks to Joe Gomez who always tried to work th More

by renerlorenzo
Recommend Dealer
Yes
Employees Worked With
Nathaniel Finance
Report | Print
Nov 09, 2024 -

MINI of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

I really appreciate the quality service and feed back on the status of my automobile while in their care. I also love the professionalism of the personal. More

by tsawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Report | Print
Oct 26, 2024 -

MINI of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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