MINI of Charleston

Just had yet another great experience at this dealership! Russ and the entire crew always make you feel so welcome, it’s certainly not something you get most places these days. Russ and the entire crew always make you feel so welcome, it’s certainly not something you get most places these days. More

This store is always so wonderful to work with, the entire staff really seems to enjoy what they do and it shows! The service doesn’t stop when you purchase the car either, I’m always greeted with a s entire staff really seems to enjoy what they do and it shows! The service doesn’t stop when you purchase the car either, I’m always greeted with a smile when coming in for maintenance and my Motoring Advisor Russ even makes sure to say hey and check in on how everything is going. This store genuinely cares about the client, it’s not just another sale to them. They’ve got a client for life! More

Good selection of cars. Salesperson was helpful, tried hard .Closing was easy and fast with no problems Salesperson was helpful, tried hard .Closing was easy and fast with no problems More

They were courteous, informative, and prompt. I waited and they got me in and out quickly. I waited and they got me in and out quickly. More

Customer service was impeccable. Their was space to work while I waited. Loved the video and text messaging while the car was being serviced Their was space to work while I waited. Loved the video and text messaging while the car was being serviced More

Andy Tournear is a fantastic service advisor, originally I came into the dealership with a problematic 2015 Mini Cooper, and this dealership was far cheaper than a local third party, fixed all of the issues I came into the dealership with a problematic 2015 Mini Cooper, and this dealership was far cheaper than a local third party, fixed all of the issues the vehicle was experiencing, and were extremeley transparent about the issues they fixed, with video recordings and concicse quotes. Came back recently for an oil change and an inspection, couldn't be happier! More

Alecia, our service advisor, is fantastic every time. Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. I Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. It inspires customer confidence. From sales to service, MINI of Charleston has taken very good care of us. More

Scheduled maintenance was performed on time and completed promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. More

As usual excellent service desk attention. Left car and was called very close to the time expected that car was complete. Top drawer service all the way around. Left car and was called very close to the time expected that car was complete. Top drawer service all the way around. More

Even though my issue occurred randomly and with no notice, MINI service department was able to get me squeeze in in a timely manner and perform same-day repairs so that I could have my vehicle up and notice, MINI service department was able to get me squeeze in in a timely manner and perform same-day repairs so that I could have my vehicle up and working More