MINI of Charleston

They took me without an appointment and serviced my car right away. They were so helpful! right away. They were so helpful! More

Made an appointment one week in advance. It wasn’t until the fourth day, after I had to complain, to bring my car in the shop to start the diagnosis. Still using excuses of the pandemic. Tha It wasn’t until the fourth day, after I had to complain, to bring my car in the shop to start the diagnosis. Still using excuses of the pandemic. That’s long over and they are a OE dealship. Twenty-five days later, many delays from the dealership, including those in not responding to the warranty companies requests. $7000 later and the car still hasn’t been properly repaired. I’m only out a deductible, but their delays incurred me $1500 in rental car charges. Now I will have to fight with Mini of Charleston about properly repairing what they were supposed to do from the start. I have over 15 years experience in the automotive industry and I’ve spoken with, in excess, 500 service and parts managers. Forget the service advisors and techs. My meetings were always at a much higher level. Never saw a service shop more poorly run, or at least the experience shows than Mini of Charleston! More

Everyone here is such a pleasure to work with. I recently purchased my second car from here and worked with Russ both times. He makes the process enjoyable and efficient and I highly recommend s I recently purchased my second car from here and worked with Russ both times. He makes the process enjoyable and efficient and I highly recommend seeing him whether you’re in the market for a car! More

MINI Dealership is THE best ever. They are attentive, easy to work with, the ambiance of the waiting area is beyond belief They are attentive, easy to work with, the ambiance of the waiting area is beyond belief More

I absolutely love my new Mini S Hardtop 2 Door. Thank you Sam Martin for a great (and easy) buying experience. Everyone I interacted with at the dealership was friendly and pleasant. I highly re Thank you Sam Martin for a great (and easy) buying experience. Everyone I interacted with at the dealership was friendly and pleasant. I highly recommend MINI of Charleston. I hope for many trouble years in my new MINI! More

Excellent service. They routinely provide a video of serviceman’s inspection of my car. Facility is always clean and comfortable. I have never had an issue with getting They routinely provide a video of serviceman’s inspection of my car. Facility is always clean and comfortable. I have never had an issue with getting a loaner even for just an oil change. More

Our service team member Alecia was very accommodating, easy to communicate with and did an excellent job getting us in and out. easy to communicate with and did an excellent job getting us in and out. More

Everyone at mini of Charleston was great to work with. Especially Mary Skinner and Seth Young. A very smooth process in purchasing our beautiful car. Especially Mary Skinner and Seth Young. A very smooth process in purchasing our beautiful car. More

This is the 4th Mini that we have purchased from this dealer. Their maintenance department has always been stellar, their courtesy vehicles usually available with an appointment. Russ Thames was our sale dealer. Their maintenance department has always been stellar, their courtesy vehicles usually available with an appointment. Russ Thames was our sales rep this time and he was very nice and friendly. Seth(who is now the sales mgr) was our salesman for two of our three Minis was very efficient at finishing the paper work. This time we stepped up to a Mini Countryman and we are very satasfied. More

Mary Skinner was great to work with and made the experience wonderful And very pleasant. experience wonderful And very pleasant. More