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MINI of Austin

Austin, TX

Overview
Reviews
4.9
203 Reviews
Call Dealership (512) 343-6464
View Awards

7113 McNeil Dr.

Austin, TX

78729

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Showing 203 reviews

November 30, 2022

Excellent dealership with great service. Never felt being pushed into making a decision. This is the second time that I purchase a new Mini from this dealership and I will be coming back. I More

by HS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Guerra, Sean Weaver
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Dec 01, 2022 -

MINI of Austin responded

We appreciate the great rating. Our team at MINI of Austin looks forward to meeting your needs again in the future.

November 21, 2022

Jax and her team are great! Always working to take care of her customers with excellent service. Providing you professional care with a big smile and a ton of care. More

by Yllwrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
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Nov 25, 2022 -

MINI of Austin responded

It's great to know that our staff always takes care of you with excellent, professional service and support! MINI of Austin appreciates you as a customer and we hope to be of service to you again!

November 18, 2022

Even though my car is a 2013, I am always treated with respect and friendliness whenever I come in for service. More

by Chloeorourke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqui and Angie and Big Mike
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Dec 20, 2022 -

MINI of Austin responded

Thank you for your visit and the 5-star rating. The team here at MINI of Austin is grateful that you choose us for all of your automotive needs.

November 07, 2022

Everything about the car was explained thoroughly. Both dealership and salesman were excellent to work with. More

by Robin.langner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
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Nov 10, 2022 -

MINI of Austin responded

Robin, thanks so much for doing business with us here at MINI of Austin. We hope to be of service again. Have a great day and enjoy your new vehicle.

Nov 10, 2022 -

Robin.langner responded

Easiest car purchase ever. Thanks to Damon Whitmer and all staff at Mini of Austin.

November 05, 2022

Ease of appointment, Great feedback during service, fast turnaround, extremely courteous. Really a great dealership. More

by syurco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
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Nov 08, 2022 -

MINI of Austin responded

MINI of Austin takes pleasure in knowing that your experience was efficient and easy. Thank you for this kind review. We are happy to serve you anytime if you need us. Have a great day.

November 04, 2022

They team at Mini of Austin are Friendly, helpful and efficient and good value for money More

by sb.1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
Report | Print
Nov 07, 2022 -

MINI of Austin responded

We are pleased to know our team here at MINI of Austin provided you with a helpful, friendly, and efficient experience. If there is anything further we can assist you with, do not hesitate to contact us.

November 03, 2022

Their attention was very good and made me feel welcome every time I visited the dealership. Ended up ordering and buying a convertible, which I absolutely love! More

by Carlos A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Moreno, Sean Weaver
Report | Print
Nov 07, 2022 -

MINI of Austin responded

Carlos, we sincerely appreciate your positive star review. We are ecstatic to know you feel welcomed each time you visit MINI of Austin. Congratulations on purchasing a new Convertible! Thank you for trusting our attentive and friendly Sales Team with your automotive needs.

October 31, 2022

I dropped my car off and the oil change was quick. They sent videos of the vehicle and what was recommended. More

by Raphaelamwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor , Sean Weaver
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Nov 03, 2022 -

MINI of Austin responded

MINI of Austin is thrilled to learn our Service Team took great care of you during your visit. Come back and see us here at MINI of Austin again soon. Have a great day.

October 29, 2022

Had 40,000 service in Austin visiting my daughter after driving from NY, they even did a (recall) service. Definitely will return & recommend! Wish I lived local for all services! More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Vinson
Report | Print
Nov 01, 2022 -

MINI of Austin responded

Hello Gail, thank you for visiting MINI of Austin while you were in New York. Our Service Team was happy to assist you with your 40K and recall service. It's delightful to read that you will return, and we appreciate your recommendation.

October 24, 2022

They explained everything about my car that needs repair or replaced, along with a video of the car maintenance. More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela , Sean Weaver
Report | Print
Oct 25, 2022 -

MINI of Austin responded

Thank you for taking the time to leave this positive rating, Chrissy. It was our pleasure to provide you with well-explained and professional services. We hope to see you here at MINI of Austin again in the future.

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