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MINI of Austin

Austin, TX

Overview
Reviews
4.9
205 Reviews
Call Dealership (512) 343-6464
View Awards

7113 McNeil Dr.

Austin, TX

78729

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Showing 205 reviews

January 01, 2023

They kept me informed at all stages of the repair. They didn’t press to have all repairs performed at this time. They ranked a couple of other items that were needed as not urgent but should be perfor More

by jean.oshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Vinson, Sean Weaver
Report | Print
Jan 02, 2023 -

MINI of Austin responded

We appreciate you taking the time to write this 5-star review of our Service Department. Thank you for pointing out how you were not pressured to have any repairs performed that were not necessary and are glad to learn you were kept up-to-date on the status of your vehicle. Please do not hesitate to contact our Service Team here at MINI of Austin if you need any further automotive assistance.

December 30, 2022

They were very efficient, They completed the work on time and did a good job. More

by Margy.robson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Dec 31, 2022 -

MINI of Austin responded

We are pleased that from your 5-STAR that we were able to provide very efficient service for you. Please don't hesitate to contact or visit us at MINI of Austin if there is anything more, we can do Margy.

December 30, 2022

The staff at Mini of Austin are so pleasant to work with. They are concise and always return calls promptly…not to mention just plain nice folks! More

by lukeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porres
Report | Print
Dec 31, 2022 -

MINI of Austin responded

We could not be more pleased to learn that our staff here at MINI of Austin were pleasant to work with. Thank you for allowing us to give you a 5-STAR experience.

December 28, 2022

Excellent customer service experience and were very responsive to my questions and concerns on my vehicle More

by CPreston66
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
Report | Print
Dec 29, 2022 -

MINI of Austin responded

We are grateful that you left us a great review. It is our top priority to always show our valued customers excellent customer service and make sure all of their concerns are addressed. We appreciate you visiting us at MINI of Austin.

December 23, 2022

Treats you like family! They are all about great service and follow up to make sure everything is right, even after you drive off the property. I love Mini of Austin and More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Mike & mechanic Mark
Report | Print
Dec 24, 2022 -

MINI of Austin responded

Carolyn, thank you for the wonderful review! MINI of Austin appreciates learning of your enjoyable experience, and we hope you have a nice day.

December 23, 2022

Great service, hassle free negotiations. In particular working with Damon Whitmer was a pleasure and is highly recommended. More

by Ramesh.Raghunathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
Report | Print
Dec 24, 2022 -

MINI of Austin responded

Thank you, Ramesh for that positive feedback and that 5-STAR rating. It was our pleasure to provide great, hassle-free service. Feel free to contact us here at MINI of Austin if we can help you any further.

December 22, 2022

Great service. They were good at communication. Treated me like I was a valued customer. More

by opaque-splits0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ricks
Report | Print
Dec 22, 2022 -

MINI of Austin responded

Thank you for the 5-star review. We hope to continue being your go-to dealer, please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at MINI of Austin.

December 20, 2022

I always feel that I have received top notch service on my Mini and have confidence that everything is done correctly. More

by Wanderingypsies
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
Report | Print
Dec 20, 2022 -

MINI of Austin responded

Hello, we are excited to read that our Service Team was friendly, helpful, and pleasant ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if can be of any further assistance here at MINI of Austin.

December 09, 2022

These guys will do all they can to satisfy their customers. I am picky and stingy, not at all easy to please. Damon, Tracy and Austin were awesome. Not your typical dealership experience. More

by reebsacha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer, Sean Weaver
Report | Print
Dec 10, 2022 -

MINI of Austin responded

Hi! Providing 5-Star customer service is our top priority here at MINI of Austin. We are pleased to know that you had a great experience with us. Thank you for choosing us, have a wonderful day.

December 04, 2022

Everyone was very nice, friendly and helpful making the buying process fun. Very little pressure from finance selling the extra packages unlike previous vehicles purchased. More

by Kritkrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Dec 05, 2022 -

MINI of Austin responded

Thank you for your 5-star rating. We are happy that our Sales Team was able to make your visit here at MINI of Austin enjoyable. Congratulations on the purchase of your new vehicle and we hope to see you again.

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