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MINI of Austin

Austin, TX

4.9
203 Reviews

7113 McNeil Dr.

Austin, TX

78729

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Showing 203 reviews

January 16, 2023

I am an avid Mini lover. This is my 7th Mini and my 3rd or 4th from Mini of Austin. Matt was great! Highly recommend. More

by camron123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 17, 2023 -

MINI of Austin responded

Thank you for taking the time to leave this positive rating and feedback. It was our pleasure to provide a top-notch dealership experience at MINI of Austin. Congratulations again on your new car!

January 16, 2023

Developed mindset people. I felt very comfortable even thought it was la ong process. Good job! More

by pilar.teresa.leoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 17, 2023 -

MINI of Austin responded

Hello. We are so pleased to learn that you had a superb and comfortable experience with us. A sincere thanks for sharing your feedback, and for choosing MINI of Austin. All the best.

Jan 17, 2023 -

pilar.teresa.leoni responded

Good!

Jan 17, 2023 -

pilar.teresa.leoni responded

Good. Thanks

Jan 17, 2023 -

pilar.teresa.leoni responded

Ok

January 15, 2023

Matthew McInnis was extremely helpful during the entire process ! The entire dealership has a friendly and welcoming atmosphere. I would recommend MINI of Austin to friends and family, More

by heatherdine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McInnis
Jan 16, 2023 -

MINI of Austin responded

Hello. We here at MINI of Austin thank you for your great review of our team. If you have any questions please let us know. Have an awesome day.

January 14, 2023

Friendly, kind, professional. Quick and clear communication. Thank you so much for all of your help! More

by Dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor & Carrie
Jan 16, 2023 -

MINI of Austin responded

Thank you so much for taking the time to leave us this excellent 5-star review. We are happy to learn that our team treated you kindly and professionally and that they ensured to communicate with you during your visit with us here at MINI of Austin. If you need any further assistance, feel free to reach out to us.

January 14, 2023

Very professional, well versed, and knowledgeable of all the various questions I had about their vehicles in general, as well as the one I walked into. More

by Joseph S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Steven, Austin
Jan 16, 2023 -

MINI of Austin responded

Joseph, thank you for giving our team such a highly-rated review. It makes us honored to know we could assist you with all of your questions and that you found our staff to be knowledgeable. We appreciate your business at MINI of Austin and welcome you back anytime.

January 06, 2023

Very nice customer service, beautiful and clean. I don’t think I got a complimentary car wash though. Car was still dirty when I picked it up. But I will still be back! More

by Swanson_jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Jan 07, 2023 -

MINI of Austin responded

We appreciate your feedback. Thank you so much for being a valued customer of MINI of Austin and we hope you continue to bring your business to us at MINI of Austin.

January 06, 2023

Hannah Thompson made the experience excellent. I’d recommend her as a salesperson to anyone More

by glennonmark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Thompson
Jan 07, 2023 -

MINI of Austin responded

Hello and thank you so much for taking the time to write about your five-star experience with our Sales Team here at MINI of Austin. If you ever need help with your vehicle in the future, we'll be here for you.

January 04, 2023

My Mini Countryman needed a fairly large repair, but Mini of Austin still managed to get my car in to look it over right before the December holidays! I was given a loaner vehicle while it took some time fo More

by Joelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gardner
Jan 05, 2023 -

MINI of Austin responded

Joelle, we're happy you found our Service Team to be so supportive during your visit here at MINI of Austin. Our team aims to deliver an excellent experience, and we're happy you found this to be the case during your visit. If you have further automotive needs or questions, please reach out.

January 01, 2023

They kept me informed at all stages of the repair. They didn’t press to have all repairs performed at this time. They ranked a couple of other items that were needed as not urgent but should be perfor More

by jean.oshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Vinson, Sean Weaver
Jan 02, 2023 -

MINI of Austin responded

We appreciate you taking the time to write this 5-star review of our Service Department. Thank you for pointing out how you were not pressured to have any repairs performed that were not necessary and are glad to learn you were kept up-to-date on the status of your vehicle. Please do not hesitate to contact our Service Team here at MINI of Austin if you need any further automotive assistance.

December 30, 2022

They were very efficient, They completed the work on time and did a good job. More

by Margy.robson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Dec 31, 2022 -

MINI of Austin responded

We are pleased that from your 5-STAR that we were able to provide very efficient service for you. Please don't hesitate to contact or visit us at MINI of Austin if there is anything more, we can do Margy.

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