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MINI of Austin

Austin, TX

Overview
Reviews
4.9
205 Reviews
Call Dealership (512) 343-6464
View Awards

7113 McNeil Dr.

Austin, TX

78729

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Showing 205 reviews

February 19, 2023

Always great service. Chase the sales person was very communicative and helpful. This was my second time purchasing a Mini and I love how straight forward the sales proces More

by amberrosebrown83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
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Feb 20, 2023 -

MINI of Austin responded

We are happy to know you always have great experiences with us at MINI of Austin. It is great that our Sales Team was communicative and helpful throughout the sales process. Thank you for your loyalty and feedback, we welcome you back anytime.

February 17, 2023

best service and very open to friendship. clear explanation on everything. genuine and trust-wordy. we are glad we met! More

by robertadlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Guerra, Sean Weaver
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Feb 18, 2023 -

MINI of Austin responded

We greatly appreciate you taking the time to leave that excellent 5-star review. At MINI of Austin, we strive to make sure all our customers are taken care of. If you need anything else in the future, please let us know. Have a wonderful day.

February 16, 2023

Angie Vinson has restored my faith in mini service! She is exceptional & rate her 10 More

by mjedinak15@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vinson
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Feb 16, 2023 -

MINI of Austin responded

Hi, we are glad you enjoyed great customer service working with our Service Team at MINI of Austin. Thank you for your positive review and trusting us with all your automotive needs. We are here if you need any further assistance.

February 13, 2023

It is very well organized and easy to make appointments. My service advisor was very knowledgeable and only recommended the services that were required. More

by paulstachura
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Vinton
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Feb 13, 2023 -

MINI of Austin responded

Thanks for the great feedback! Honesty, integrity, and customer service are top priorities here at MINI of Austin. We're so glad to learn you had a great experience with our Service Team and we know the future will yield equally great results.

February 11, 2023

10/10 service! Taylor was super helpful with the whole process and got me taken care of quickly! More

by nastassia1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ricks
Report | Print
Feb 12, 2023 -

MINI of Austin responded

We appreciate your five-star review. We're glad to learn that you are impressed with our Service Team at MINI of Austin and how prompt they were. Thank you so much for being one of our valued customers.

February 08, 2023

The whole experience from the physical building to the courteous and professional staff was top notch. More

by Rscarcliff2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
Report | Print
Feb 09, 2023 -

MINI of Austin responded

All of us here appreciate you taking the time to leave us this uplifting rating and review. We are happy to learn of your pleasant experience with us. Thank you for choosing MINI of Austin, and have a great day.

February 02, 2023

Steven and the Mini team got me in my New JCW Mini Cooper! They were extremely nice, and answered all my questions. I never been to a dealership that actually gave true feed back. Plus they had a fami More

by Ashley C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Sean Weaver
Report | Print
Feb 03, 2023 -

MINI of Austin responded

Hello, Ashley. Feedback like yours reminds us of why we do what we do. Our Sales Team is so thrilled with your positive rating and review. It is encouraging to see so many positive aspects of your visit with us here at MINI of Austin. We congratulate you on your 2023 MINI Cooper JCW purchase and we look forward to working with you again.

January 30, 2023

The dealership was clean and the people are awesome from service to the front desk. I had an awesome Experience. I have a 2014 mini and they even gave me a rental while they fixed my car. I was not expect More

by tiag20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Angela, the guys that worked on my car and the lady that gave me the rental. Sorry I forgot your name., Sean Weaver
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Jan 31, 2023 -

MINI of Austin responded

We are dedicated to ensuring that your vehicle is well-maintained and taken care of. Our Service Team is pleased to see that you were happy with our facility and with the rental we were able to provide for you. Thank you for choosing MINI of Austin for your service needs. We appreciate your feedback and your 5-star review. Please do not hesitate to contact us if you need anything else. Enjoy your day.

January 30, 2023

Excellent service from online appointment scheduling to the repairs done earlier than estimated. Great people! The video with explanation of repairs needed was very helpful. I have had my Mini serviced h More

by Cdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras. Excellent
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Jan 30, 2023 -

MINI of Austin responded

We appreciate you taking the time to write us this remarkable review of our Service department. It makes us so glad to know that your vehicle was returned to you in a timely manner and that you enjoyed the video summary of your vehicle's required services as well. Thank you for trusting us here at MINI of Austin with your vehicle and we hope to continue to choose us for your future auto-related needs.

January 27, 2023

It is always a pleasant experience. Knowledgeable techs send high quality videos of my car while they work on it. More

by Drw8706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Jan 29, 2023 -

MINI of Austin responded

We understand the significance of delivering a positive experience when it comes to your vehicle. Thank you for choosing MINI of Austin for your service needs and for the 5-star review. Your feedback is appreciated. We also understand that the key to meeting and exceeding expectations on service visits is communication. Our Service Team is pleased to see that they were able to keep you informed throughout the complete process. Please do not hesitate to call us if you need anything else. Enjoy the rest of your day.

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