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MINI of Austin

Austin, TX

4.9
203 Reviews

7113 McNeil Dr.

Austin, TX

78729

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Showing 203 reviews

February 04, 2021

Very nice service techs, promptly return calls, very attentive to questions Fast service car fixed very fast. I will definitely recommend Mini Cooper to anyone. More

by Carolina.2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Cote, Sean Weaver
Feb 04, 2021 -

MINI of Austin responded

Thank you for visiting MINI of Austin, Carolina. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

February 03, 2021

The excitement about taking delivery of a new vehicle is usually spoiled by the purchasing experience. Not this time, the negotiation went smooth although 200 miles separated my place from the dealership. T More

by Sergiopaolinetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
Feb 04, 2021 -

MINI of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department and we hope that you will continue to visit us at MINI of Austin! Enjoy your car!

January 29, 2021

Always friendly and professional. Everyone always takes very good of my car. They focus on the details. Always on schedule, they stay on time schedule they promise. More

by Lisahughart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 30, 2021 -

MINI of Austin responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing MINI of Austin!

January 28, 2021

Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper. Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper Thank you very much. More

by kswilliams333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees , Sean Weaver
Jan 29, 2021 -

MINI of Austin responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the recommendation, and have an amazing day!

January 27, 2021

First class service. BMW mini of Austin Under promised over delivered. My service guy Colby was attentive, professional, respectful of my time and my satisfaction! More

by Lp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Cote
Jan 28, 2021 -

MINI of Austin responded

Glad to hear that you enjoyed your service experience! Thank you for stopping at MINI of Austin!

December 31, 2020

Outstanding customer service. Very accurate diagnostic and recommendations. Personnel is very well trained and reliable when it comes to diagnostic of the vehicle. Highly recommended. More

by rogeliotejeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 01, 2021 -

MINI of Austin responded

Thank you so much for your review! We appreciate you choosing Mini of Austin!

December 29, 2020

I had an excellent experience at Mini Cooper of Austin. Taylor made the entire process very smooth and easy! He even gave me extra discount that I wasn’t aware of. More

by Bcmason75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Sean Weaver
Dec 29, 2020 -

MINI of Austin responded

Thanks for sharing what an excellent experience you had. If there is anything else we can assist with, please do not hesitate to reach out! We hope you have a wonderful day!

December 26, 2020

MINI of Austin is a very professional dealer and when you leave your MINI there, you know that it is in good hands. The service and quality are amazing. Thanks! More

by Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 26, 2020 -

MINI of Austin responded

Thank you for the kind review! We hope to see you again here at MINI of Austin.

December 23, 2020

Best service experience you can have and nicest staff. Price and quality. Car is ready when it is supposed to. Would recommend to anyone for sure. More

by GL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 24, 2020 -

MINI of Austin responded

Thank you so much for your feedback! Our team will be very happy to learn about your kind words and high star rating! We hope you continue to choose MINI of Austin for all your automotive needs! Take care!

December 13, 2020

I had a dead battery. It was covered by my warranty, was quickly replaced, and a full inspection was done on my car. I was kept informed of the status of my car, and even received a video showing me the res More

by Traci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gardner
Dec 14, 2020 -

MINI of Austin responded

Traci, thank you for taking the time to write a positive review! We're thrilled to hear Mike went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to taking care of your auto needs in the future.

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