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MINI of Austin

Austin, TX

4.9
205 Reviews

7113 McNeil Dr.

Austin, TX

78729

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Showing 205 reviews

February 13, 2021

Went in for an oil change and also ended up needing a new belt. Received a video of the multi-point inspection that clearly showed the worn belt while I was waiting. Everything was done quickly and I was bac More

by A Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaqueline Porras
Feb 14, 2021 -

MINI of Austin responded

Thanks for sharing how your oil change and multi-point inspection went. We strive to provide timely experiences here at MINI of Austin. If there is anything further we can help with, please do not hesitate to reach out to our team!

February 11, 2021

Courteous, conscientious, and informative service department not only changed my oil but also gave me a detailed description of what other servicing was suggested and showed me what might cause me tr More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby in the Service department
Feb 12, 2021 -

MINI of Austin responded

Vicki, thank you for taking the time to share your excellent experience with Colby in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 04, 2021

Very nice service techs, promptly return calls, very attentive to questions Fast service car fixed very fast. I will definitely recommend Mini Cooper to anyone. More

by Carolina.2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Cote, Sean Weaver
Feb 04, 2021 -

MINI of Austin responded

Thank you for visiting MINI of Austin, Carolina. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

February 03, 2021

The excitement about taking delivery of a new vehicle is usually spoiled by the purchasing experience. Not this time, the negotiation went smooth although 200 miles separated my place from the dealership. T More

by Sergiopaolinetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
Feb 04, 2021 -

MINI of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department and we hope that you will continue to visit us at MINI of Austin! Enjoy your car!

January 29, 2021

Always friendly and professional. Everyone always takes very good of my car. They focus on the details. Always on schedule, they stay on time schedule they promise. More

by Lisahughart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 30, 2021 -

MINI of Austin responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing MINI of Austin!

January 28, 2021

Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper. Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper Thank you very much. More

by kswilliams333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees , Sean Weaver
Jan 29, 2021 -

MINI of Austin responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the recommendation, and have an amazing day!

January 27, 2021

First class service. BMW mini of Austin Under promised over delivered. My service guy Colby was attentive, professional, respectful of my time and my satisfaction! More

by Lp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Cote
Jan 28, 2021 -

MINI of Austin responded

Glad to hear that you enjoyed your service experience! Thank you for stopping at MINI of Austin!

December 31, 2020

Outstanding customer service. Very accurate diagnostic and recommendations. Personnel is very well trained and reliable when it comes to diagnostic of the vehicle. Highly recommended. More

by rogeliotejeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 01, 2021 -

MINI of Austin responded

Thank you so much for your review! We appreciate you choosing Mini of Austin!

December 29, 2020

I had an excellent experience at Mini Cooper of Austin. Taylor made the entire process very smooth and easy! He even gave me extra discount that I wasn’t aware of. More

by Bcmason75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Sean Weaver
Dec 29, 2020 -

MINI of Austin responded

Thanks for sharing what an excellent experience you had. If there is anything else we can assist with, please do not hesitate to reach out! We hope you have a wonderful day!

December 26, 2020

MINI of Austin is a very professional dealer and when you leave your MINI there, you know that it is in good hands. The service and quality are amazing. Thanks! More

by Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 26, 2020 -

MINI of Austin responded

Thank you for the kind review! We hope to see you again here at MINI of Austin.

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