MINI of Austin

Steven Guerra was the best. We new nothing about Mini Coopers, and he answrerd all our questions, and found us a great car. Great experience! Coopers, and he answrerd all our questions, and found us a great car. Great experience! More

I wish they would have walked us through the car and explained the features . The sales person was very nice , however they handed us the keys and said congratulations. Some explanation and a walk-throu explained the features . The sales person was very nice , however they handed us the keys and said congratulations. Some explanation and a walk-through would’ve been great. Hi More

Great communication and service. Steven is a fine salesman. Explained everything. Kept us up to date on process of leasing a new mini. I love my new car! salesman. Explained everything. Kept us up to date on process of leasing a new mini. I love my new car! More

I will definitely advertise mini of Austin as the place to buy a car. Damon was easy to work with. Not only did he have the best price but he had my car delivered to my front door. to buy a car. Damon was easy to work with. Not only did he have the best price but he had my car delivered to my front door. More

Worked with me to fix small problems with the car and when they found a more major problem got me an Uber to and from my home so I wouldn’t be stuck there for hours. when they found a more major problem got me an Uber to and from my home so I wouldn’t be stuck there for hours. More

Our salesperson Steven was very knowledgeable of the product and exercised great patience as we sorted out our needs and preferences from their inventory, ultimately resulting in our purchase product and exercised great patience as we sorted out our needs and preferences from their inventory, ultimately resulting in our purchase More

Thank you for replacing the faded bumpers, they came with the new car and really needed changing. Jacqueline ensured that the parts were in inventory prior to the service the new car and really needed changing. Jacqueline ensured that the parts were in inventory prior to the service More

Our new dealership since moving to Texas. The whole team is very attentive. Great work. Had to order some warrantied parts and they came in within 1 day. Got a follow up appointment for the next day! Great is very attentive. Great work. Had to order some warrantied parts and they came in within 1 day. Got a follow up appointment for the next day! Great at communicating as well, and love that they whole department does it via text!! More

Customer Obsession? I am not sure what should I rate it... We spent ~1.5 hours with the Sales rep; confirmed what we want and when we want. It's been 2 working weeks - No courtesy to reply back to X num it... We spent ~1.5 hours with the Sales rep; confirmed what we want and when we want. It's been 2 working weeks - No courtesy to reply back to X number of calls. We were ready to pay then and there with additional deposit, if any. What matters is time and associated sentiments around such a purchase. Thank you, Mini of Austin! Extremely delighted Customer. More

I got great, friendly, attentive personalized service. My service advisor went beyond the call. The waiting area was pleasant and everything was explained to me as I waited for service. service advisor went beyond the call. The waiting area was pleasant and everything was explained to me as I waited for service. More