MINI of Austin

These folks went out of their way to make a warranty item as a little impact as possible. Since we live over an hour away from the dealer, a loaner car was a huge help for a multi-day service visit.Everyone as a little impact as possible. Since we live over an hour away from the dealer, a loaner car was a huge help for a multi-day service visit.Everyone was professional and courteous. More

I made my appointment online and they were ready for me when I arrived. They told me it would take from one hour to one hour and 45 minutes. The work was completed within one hour as promised. when I arrived. They told me it would take from one hour to one hour and 45 minutes. The work was completed within one hour as promised. More

We have been "Mini People" for over a decade and have used the service department through all that time. We have always been treated with respect, given full information, and received timely service wor used the service department through all that time. We have always been treated with respect, given full information, and received timely service work. More

Mini of Austin is a friendly, fast, efficient clean and professional dealership. Immediately on arrival for my service, I was greeted warmly and was informed of the service on my vehicle, taken to a comfor professional dealership. Immediately on arrival for my service, I was greeted warmly and was informed of the service on my vehicle, taken to a comfortable waiting area, and texted frequently about where they were on the process. They finished in a very timely manner and out quickly. More

Taylor took care of us from start to finish. I love my new Mini!! new Mini!! More

The service department was excellent as always. I really liked the tech's video message update and the ability to sign documents digitally. Those were new features since my last visit. The store is doing an liked the tech's video message update and the ability to sign documents digitally. Those were new features since my last visit. The store is doing an excellent job adhering to proper current health and safety protocols, just as they were a year ago during my previous visit. More

Mini of Austin & Taylor Ricks did an excellent job in gaining our trust back into car dealerships- Stress Free - Low Pressure Sales .... Taylor was very Friendly, Knowledgeable and Respectful . He wen gaining our trust back into car dealerships- Stress Free - Low Pressure Sales .... Taylor was very Friendly, Knowledgeable and Respectful . He went "Way Above and Beyond" to make our experience pleasurable with his outstanding service-In fact their whole staff was great for that matter from the time we walk into the showroom- If you are looking for a Mini a visit to Mini of Austin is a MUST!!!! We appreciate the time and efforts their whole staff put towards the purchase of our Mini Coachman Hybrid- Especially a special thanks to Taylor & Katelynn for staying 2 hours after closing on a Friday so we could drive off the lot - WE LOVE IT !!!! Sincerely, Victor & Tara Ellingsen More

Service was impeccable and they went above and beyond to care for my vehicle! I felt they appreciate their customers. They made me feel welcome. care for my vehicle! I felt they appreciate their customers. They made me feel welcome. More

They made it smooth and so easy! I hate car shopping but they made the experience awesome! Everyone was so helpful and made this my best buying experience. they made the experience awesome! Everyone was so helpful and made this my best buying experience. More

Mike Gardner was friendly, efficient and knowledgeable. The whole service department works seamless begins with the video from Technicians and easy billing process at check out! The whole service department works seamless begins with the video from Technicians and easy billing process at check out! More