Back

MINI of Austin

Austin, TX

4.9
203 Reviews

7113 McNeil Dr.

Austin, TX

78729

Directions

By Type

Showing 203 reviews

August 31, 2022

The manager was attentive to my needs and extremely professional throughout the process of getting my Mini updated. More

by Jonathan_Flavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 01, 2022 -

MINI of Austin responded

Thank you for choosing MINI of Austin. We are happy to know your visit was great. If we can assist you in any future needs please let us know.

August 31, 2022

Top notch service from drop-off to pick-up! Mike and Taylor in customer service were courteous, friendly and totally professional. They kept us informed throughout the servicing of our Mini. On More

by jonesy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (Bear), Taylor, In Customer Service-- 5 Stars!!, Sean Weaver
Sep 01, 2022 -

MINI of Austin responded

Hello, we are honored to read that our Service Team provided you with courteous, friendly, and professional service. It's great to read that everything from drop-off to pick-up was top-notch. MINI of Austin is proud of our service area and to be able to serve your automotive needs in a well-organized immaculate shop shows our customers what their business means to us. Thank you.

August 31, 2022

Simply… The Best! Steven, Brad and Austin! Thankyou so much for all your help! Love my Mini! More

by shashimac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Guirro. Brad and Austin, Sean Weaver
Sep 02, 2022 -

MINI of Austin responded

Thank you for your kind words! We're happy we could help find you an amazing Mini. We hope you continue to choose MINI of Austin for all your automotive needs. Take care!

August 21, 2022

Great communication. I especially like the video of our mini when the work is done. Super helpful staff, extremely knowledgeable More

by Thorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline P
Aug 25, 2022 -

MINI of Austin responded

Thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a helpful, positive experience working with the MINI of Austin Service Team. We appreciate your business and hope to see you back again in the future.

August 18, 2022

Was nervous about the oil in my mini as the light came on and was worried something would happen since my appointment was a week away…. I drove in and asked if they could check my oil, it was a bit low and h More

by Mansfieldmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie! Manual my technician , Sean Weaver
Aug 19, 2022 -

MINI of Austin responded

Thank you for this wonderful feedback. We take pride in providing great service to all of our guests and we are thrilled that this is reflected in your experience working with the MINI of Austin team. We appreciate your business and hope you have a wonderful day.

August 16, 2022

The Customer Service was out of the world. Chase was really prompt and was helpful in making the car buying a pleasant experience. More

by vipinsuresh2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Sean Weaver
Aug 18, 2022 -

MINI of Austin responded

Thank you so much for letting our dealership know you were presented with amazing and helpful service. We, here at MINI of Austin, are always thankful for all of our customers. Have a great rest of your day!

August 16, 2022

It was a great experience shopping for car with Mini of Austin. They went above and beyond to accommodate my needs. More

by Unknown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Moreno
Aug 17, 2022 -

MINI of Austin responded

Hello, we are so glad you had a great experience shopping for a car with us here at MINI of Austin. Our team appreciates this wonderful review.

August 13, 2022

Even when they are no longer providing loaner cars. Experience with the crew is always the best. More

by fjorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ricks
Aug 15, 2022 -

MINI of Austin responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 09, 2022

Friendly, caring and they go above and beyond to help. I feel like they are part of my extended family. More

by mglouchkova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gardner
Aug 10, 2022 -

MINI of Austin responded

MINI of Austin is so pleased to learn that you were treated like family! If you need anything down the road, let us know. We're always here to help!

August 05, 2022

Professional service , customer care, clean operation, competent employees, complete services, friendly atmosphere, no question goes unanswered. More

by Ross417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Sean Weaver
Aug 07, 2022 -

MINI of Austin responded

Hello! We're so grateful for this positive review. Customer satisfaction is our main goal here at MINI of Austin, and it pleases us to receive your 5-Star rating.

...
10
...