MINI of Austin
Austin, TX
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Top notch service from drop-off to pick-up! Mike and Taylor in customer service were courteous, friendly and totally professional. They kept us informed throughout the servicing of our Mini. On Mike and Taylor in customer service were courteous, friendly and totally professional. They kept us informed throughout the servicing of our Mini. One look at the Service work area tells you all you need to know -- it was immaculate! The way a truly professional car dealership service center should look. Mike, Taylor and the entire Customer Service crew set the gold standard in service that other service centers can only hope to equal. More
Great communication. I especially like the video of our mini when the work is done. Super helpful staff, extremely knowledgeable I especially like the video of our mini when the work is done. Super helpful staff, extremely knowledgeable More
Was nervous about the oil in my mini as the light came on and was worried something would happen since my appointment was a week away…. I drove in and asked if they could check my oil, it was a bit low and h and was worried something would happen since my appointment was a week away…. I drove in and asked if they could check my oil, it was a bit low and he saw I was worried. He told me if I could come in 15 minutes before they opened he would squeeze me in!!!! Love love that this man helped me at last minute!! First time mini owner and I was impressed with the level of service I received all around!! More
Professional service , customer care, clean operation, competent employees, complete services, friendly atmosphere, no question goes unanswered. competent employees, complete services, friendly atmosphere, no question goes unanswered. More