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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
323 Reviews
Call Dealership (855) 997-0436

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 323 reviews

January 31, 2025

Always amazing customer service! Tom Hamel is the BEST! He is extremely attentive to your needs. More

by Marciebabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Alexis (in Finance) :), Tom Hamel
Report | Print
January 31, 2025

The service advisors are attentive, the mechanics are top notch, and the comfortable and well-furnished waiting room allows me to get work done while my Mini is being cared for. More

by cherylduvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
January 29, 2025

The dealership and staff were responsive, friendly, and attentive. They worked hard to deliver for us. More

by Kbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 01, 2025 -

MINI of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Appointments are easy to make, Corey provides great service, in time recommendations and completes all service, oil change, recall service, new battery and tires all in a few hours and gets us back on More

by gnewell77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Jan 31, 2025 -

MINI of Annapolis responded

Hello, we're happy you found our staff Corey to be so supportive during your experience here at MINI of Annapolis. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

Exceeds expectations! Service team delivers timely & exceptional results. They come through when you need them. More

by chvll66ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membrano, Joh Garcia Manzo
Report | Print
Jan 31, 2025 -

MINI of Annapolis responded

Hi, we are so happy to read such a great review about MINI of Annapolis! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI of Annapolis!

January 25, 2025

The best feature of this dealership is it's location close to my home and the willingness of the Service Department to take care of my car (and me) in a timely manner. More

by kate.wise
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Jan 27, 2025 -

MINI of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2025

I’m new to the dealership but everyone is very nice. I received my first oil change. Thank you Annapolis BMW/Mini. More

by lmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis
Report | Print
Jan 24, 2025 -

MINI of Annapolis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

This dealership has being very nice to me and to my 2004 Mini Cooper S More

by athanasas52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan (service advisor). He is the best
Report | Print
Jan 22, 2025 -

MINI of Annapolis responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Always excellent and professional service. Highly recommend MINI of Annapolis. Great job every time. Thanks More

by robandkanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Jan 20, 2025 -

MINI of Annapolis responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

It’s clean and modern. The staff is friendly and very helpful. My salesman Josh was very attentive. More

by cindyelena531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wilkins
Report | Print
Jan 18, 2025 -

cindyelena531 responded

Josh was so sweet. He was very kind and went out of his way to please. I never felt pressured. He made me feel comfortable. He went out of his way to answer all my questions. The test drive was fun too!

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