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MINI of Allentown - Service Center

Allentown, PA

5.0
572 Reviews

572 Reviews of MINI of Allentown - Service Center

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March 21, 2024

Service is always excellent. Explanations are thorough and very clear. Service reps are friendly and knowledgeable. Convenient location. Best Mini service place yet and I have More

by stoutsandy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Always a good experience getting work done at Allentown mini. Service is quick informative and complete. More

by pottsthomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Robin was flexible with me as I had to return the loaner car the next day. The service was fantastic. More

by ccj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Austin is awesome! You can 100% trust him when you get your car repaired to provide the most professional customer service. Everything at this dealership is a pleasure More

by JessicaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Schlemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

The individuals I encounter, went out of their way to ensure my time there was comfortable. They kept me apprised of the status on my car and pivoted to accommodate me when repairs were expected to take More

by nancy828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Hands down best service team we have ever experienced. From the Tech’s videos to the communication from the service department. More

by T.Ferrante01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Webb Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny (Tech)
March 15, 2024

Good communication! Comfortable place to wait. staff is pleasant thank you very much Robin and team More

by Usavaged
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Mini of Allentown consistently provides hassle free service. From scheduling through delivery, always great communication. More

by LRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

The customer service is friendly and professional. They make it easy to have your vehicle serviced, and I feel confident in their workmanship. More

by crescent.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

I took my daughter's Mini in for a half engine light and I was very impressed with the customer service that I received from Robin and with the facility. They found and fixed my issue and I'm very happy! More

by thegroses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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