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MINI of Allentown - Service Center

Allentown, PA

5.0
572 Reviews

572 Reviews of MINI of Allentown - Service Center

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February 07, 2018

Perfect No problems here at this dealership 3 years in! Excellent service! They’ve help me once with Day of emergency service and got me in and out in a time More

by Onie’s car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

MINI of Allentown responded

Onie’s car! Thank you for the kind review of Robin and the Service Team! Robin and the crew do a great job of timely service and we are glad you recognize their efforts. Thanks again and we'll wish you many safe miles of motoring!

February 07, 2018

Robin and Louis were perfect in taken care of my car. Kept well informed, kept real expectations and beat the timeline by at least a week. Car is back like new. I thank Robin and Louis for taking care of More

by DARREN.KYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

MINI of Allentown responded

DARREN.KYLE wrote: "Robin and Louis were perfect in taken care of my car." Thank you for the appreciative review of Robin and Luis! We are pleased you found their efforts helpful. They really do hustle and we are proud of the efforts they do day in and day out. Thanks again and we'll be here when you may need us again! Motor On!

January 29, 2018

Very Helpful and Great Service Robin was fantastic. He stayed late one evening to help me select the best winter tires for my car. He went above and beyond and I believe he genuin More

by Cooksara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

MINI of Allentown responded

Cooksara: Thank you for the favorable words and appreciation of Robin Cox. Robin consistently demonstrates his passion for the brand, customer service and our companies values. Goes without saying, but...we are proud of him and his dedication, and we are glad you found his service helpful. Thanks again and Motor On!

January 29, 2018

Service review I have purchased 2 Mini’s from this dealership the service is excellent. Luis is great with my car he has always delivered service way beyond my expec More

by Mini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

MINI of Allentown responded

Mini! Thanks for your continued business and review of Luis. He's been here forever (ok ok...a sliiight exaggeration, but hes been working here a looong time) and we are glad you find his service helpful. Thank you again and know that we are here if and when you should need us again. Till then, Lets Motor!

January 23, 2018

Best Customer Service I bought my Mini in 2011 and the Service Department was always good but I was thrilled to learn that Robin Cox joined the team, I knew him from a prev More

by Mini Countryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

MINI of Allentown responded

Mini Countryman! Thank you for your kind review of Robin Cox and the Service team. Robin is a real asset to the staff and we are honored to have him as part of the family here. We appreciate your business say "thank you" for trusting us with it. Thanks again, now, Lets MOTOR!

January 23, 2018

Service Very nice people and did everything in a timely fashion ....my only complaint is that I was told the inspection would be no charge when I was there th More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

MINI of Allentown responded

Kat! Thank you for the positive review despite us crossing wires somewhere along the way. A member of our Management team will be reaching out to you shortly to see where we missed the mark. Thanks again for your business and trust in us. In the meantime, Motor On!

January 22, 2018

Out of warrantee, but they still care !!! I had my wife's 2012 Countryman in for service and Robin and Luis are the best. Our car is out of warrantee and we had a unique intermittent problem t More

by Grecian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

MINI of Allentown responded

Grecian! Thank you for the wonderful review of our Service Team! We are proud of each of them and their passion for the brand. You may or may not know that a few of our Level 1 Master Technicians (which all of our techs are) were chosen to represent MoA on the JCW Race Team as Pit Crew members this past year. What an honor! Thanks again for recognizing their efforts. Most appreciated!

January 15, 2018

The service team is friendly and helpful. I know when I visit the MINI dealership that my experience will be a good one. My car gets vacuumed and washed and the mechanical items performed are More

by impatien5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

MINI of Allentown responded

impatien5! Thanks for your continued confidence in us and for the shout out to Robin. We appreciate you and we're glad to hear that is noticed by you. Thanks and unto ya need us again...Motor On!

January 10, 2018

Best dealership we have ever visited!!!! We have leased or purchased 5 Mini's from Mini of Allentown. Our buying experience has been streamlined and pleasant. The casual atmosphere puts you More

by Sharon H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2018 -

MINI of Allentown responded

Sharon H.! wrote: "Best dealership we have ever visited!!!!" Wow! 5!!!! Look at us blushing! Thank you so much for trusting us with your business. Robin IS very knowledgeable and we are proud as heck to have him on our staff. Thank you for the kind words and we will be right here when it's time for #6. Let's Motor!

December 21, 2017

Excellence I just had my car inspected and an oil change. Robin called to give me a price and also asked when I would like to pick up my car. He also asked if I More

by dmarushak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2017 -

MINI of Allentown responded

dmarushak: "Excellence"- Exactly what we strive for! Thanks for your business and kind words of Robin, the Service team and Lauren. We appreciate your support and we'll be here when you need us! TIll then, Let's Motor!

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