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MINI of Allentown - Service Center

Allentown, PA

5.0
572 Reviews

572 Reviews of MINI of Allentown - Service Center

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March 16, 2018

Service Review Yesterday, while traveling , I hit a retread from a tractor trailer while driving my Minii Countryman. Immediately, I sensed that some damage to my ca More

by Mcfarland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

Mcfarland! Wow! Sound like you had a bit of a Nascar experience! We are happy (at the minimum) that you are safe and no major damage occurred. Glad Luis and our team was able to get you in and back on the "track" in a reasonable time. Thank you for the favorable words of Luis. He and his team do a fine job and we are glad you found them helpful! Motor On!

March 15, 2018

Thorough service appointment Took my Mini for a routine oil change and inspection and mentioned that engine light had illuminated briefly a few days prior to visit. Service adviso More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

Gigi! Thank you for the favorable review of our Service team. They really do try to keep things quick and convenient. We are pleased you found their support helpful. Thanks again and we'll see you on the hi ways and by ways! Lets Motor!

March 14, 2018

Excellent Service! Scheduled Service appointment with super ease. At the appointment, I was greeted with a friendly smile, Robin Cox got me in and took care of may car a More

by Al Dossa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

Al Dossa! Thank you for the kind review of Robin! He's a tremendous asset here at MoA and we couldn't be prouder. We are pleased to hear you found his attention warm and helpful. Thanks again and we'll see you on the hi ways and by ways! Lets Motor!

March 09, 2018

Great job! Friendly service as usual. We drive 3 hours to get our car serviced, just for this reason. Robin and his staff go above and beyond. Thank you! More

by Rwense
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

Rwense! 3 hours!! We are honored! Thank you for trusting your vehicle to our staff. It means a lot to us and we hope our appreciation shows through our teams commitment to you and your car! Thanks again and MOTOR ON!

February 24, 2018

OUTSTANDING and FABULOUS! Service department is FIRST CLASS!...salespeople are kind and EXTREMELY helpful and pleasant!they always accommodate me ...weather it’s getting me a c More

by Simchanova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolene Qiaoling Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Webb Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan-the Mini mechanic
Mar 01, 2018 -

MINI of Allentown responded

Simchanova wrote: "Service department is FIRST CLASS!" Well look at us blushing now! Thank You! And thank you for your business. We appreciate your patronage and look forward to seeing you when you may need us again. Till then, Motor On!

February 24, 2018

Mini Service Quickie Any time I have a question or issue in concerns to my vehicle Luis is always willing to go step by step to ensure my mind is at ease. I always leave M More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

MINI of Allentown responded

AB! Thank you! We appreciate your business and are glad you found Luis helpful. He's a "mainstay" and has been here with us a looong while! Thanks again and we'll be here when you may need us again, till then, Lets Motor!

February 21, 2018

Couldn’t be more pleased!!! Our Mini had a little problem with the radio. Luckily it was still under warranty. We called and was scheduled within a few days. We live over 200 mil More

by MoPenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

MINI of Allentown responded

MoPenn wrote: "Couldn’t be more pleased!!!" and we couldn't be more pleased to hear that! We appreciate you choosing our dealership and we'll continue to do all we can to reward that. Working with Robin thats pretty evident as he is responsive and great with keeping things in tip top shape. Thanks for the business and the kind words! Now, Lets Motor!

February 20, 2018

Puts the "service" in service 2015 Countryman all4 S in for oil change, tire rotation, possible brakes - didn't need brakes. I appreciate the honesty! Robin and team are first cl More

by Mini Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

MINI of Allentown responded

Mini Me wrote: "Puts the "service" in service". And we say "thank-you"! We are pleased to read your kind words of Robin. He is first class and we are proud to have him as a valued member of our Service Team. Thanks again and till the next time, Motor On!

February 13, 2018

Battery replacement I was very pleased with my recent visit to MINI of Allentown. As always I received excellent service. My service rep was very helpful and profession More

by Mountaintopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

MINI of Allentown responded

Mountaintopper! Thank you for your favorable review of Robin and Luis on our Service Team. They both do a great job for us and we are pleased you found them helpful and professional. Thanks again and Motor On!

February 08, 2018

Detail work and Service Check My appointment was promptly scheduled with Luis Rodriguez, and my service was performed with Robin Cox with the highest of quality. Robin provided sup More

by Lpekol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

MINI of Allentown responded

Lpekol: Very much appreciate your kind words of Luis and Robin of our Service Team! They do a great job for us and we are pleased you found their support helpful. Thank you again and we'll wish you many safe and enjoyable miles of Motoring!

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