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MINI of Allentown - Service Center

Allentown, PA

5.0
572 Reviews

572 Reviews of MINI of Allentown - Service Center

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March 29, 2018

Excellent Service The Daniels BMW team was very helpful. I want to point out the exceptional service of Service Advisor Robin. I feel he went above and beyond to get me More

by Justme0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

Justme0214 wrote: "Excellent Service" Thanks! We are glad to hear Robin was his usual helpful self and got you back on the road in a timely manner. Thanks again and know we are here if and when you may need us again, til then Motor On!

March 29, 2018

Great experience I’ve always had a good experience with this dealership. Robin was very helpful today. My car was handled promptly and efficiently. Luis in service and More

by MelissaW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

MelissaW29! Thank you for the positive review of Robin, Luis and the Service team here at MoA. We're glad you found the team prompt and efficient and know that we will be here at the ready if and when you may need us again. Thanks again for your business and in the meantime, Motor On!

March 27, 2018

Dependable, honest, affordable I bought a used MINI Cooper from this dealership. It was still under manufacturer's warranty, and it came with an extended warranty. MINI of Allentown More

by Kathleen Blease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

Kathleen Blease! Thank you for your business and kind review! We also appreciate you supporting us from the "other" side of the Lehigh Valley! Thank you again and know that we will be here when you may need us again. Till then, Motor On!

March 27, 2018

service Luis always goes out of his way to get my service done as fast as possible and always has my car washed even if i just come in to have a sensor turned More

by Kromer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

Kromer: Thank you and WE AGREE! Luis is a keeper! Thanks for the kind words and appreciation of his efforts!

March 26, 2018

Satisfied brake job Robin was extremely helpful in accommodating me and providing quality services on my mini. He was able to attend to other minor details that I wasn’t More

by Lmorrash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

Lmorrash: Thanks for your review and for the road trip to see us! We know a lot of folks travel to see us and we try not to take it lightly! We truly appreciate your trusting us and are pleased to read Robin was able to make the most of the trip. Robin as a big part of our Service team (and MINI owner himself!) and we are proud of his accomplishments here at MoA. Thanks again and know that we will be here when you may need us again, till then, Motor On!

March 25, 2018

Fantastic experience. Luis went over and above the call of duty to help us. He explained everything to us and took care of a lingering problem that was annoying us. He also More

by Jim1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

Jim1951 wrote: "Fantastic experience". Thank you Jim1951!! Luis has been part of the crew here at MoA for a long time and we couldn't be more proud. We are glad he was able both step up, and resolve the ongoing lingering issue. Thanks again and we'll be here if and when you need us again. Till then, Motor On!

March 25, 2018

Great service I got an appointment in a couple of days and was greeted and taken earlier than my quoted time ( nice).They went over what was needed and also identif More

by David Burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and Matt kept me occupied whilw I waited for my car. Thanks
Apr 03, 2018 -

MINI of Allentown responded

David Burt! Thank you for your kind review of Robin and the Service Team here at MoA. Happy to hear the team got you caught up and on your way efficiently. Thanks again for trusting your business with us, in the meantime, Motor On!

March 22, 2018

Awesome Service for my 2011 Countryman! Even though Mini of Allentown is over 90 minutes away, it's still worth the trip for the excellent quality of service that I receive on my 2011 Mini More

by minidude62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

minidude62! 90 MILES! Thank you! We value and appreciate that journey and we are pleased to hear you found Luis and the team helpful. Above and Beyond is a routine thing with them and we are proud of all of them. Thanks for trusting us and we weill be here at the ready when you may need us again. Till then, Motor On!

March 21, 2018

Very thorough coverage of my 2012.mini hardtop. Technician was professional and courteous. Reviewed work done on car. Very helpful with explanations of what was completed. Wait time was fair and ver More

by dmh24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

dmh24- Thank you for the kind word of our Service staff and facility. We do our level best to keep things tidy and comfortable around here! Thanks again and know that we are here if you should need us again. Lets Motor!

March 20, 2018

Great Service Luis is always a pleasure to work with and is very knowledgeable about the Mini product and the service process. Very Professional but still very fri More

by minifan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

MINI of Allentown responded

minifan! "Very Professional but still very friendly" We couldn't agree more. Luis has been a big part of out team here at MoA and we are very proud to have him! Thank you for the kind words and know that we will be here when you may need us again. Thank you for the review of Luis

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