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MINI of Allentown - Service Center

Allentown, PA

5.0
572 Reviews

572 Reviews of MINI of Allentown - Service Center

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May 02, 2018

Has to be Best Mini Dealership EVER! Service department is ALWAYS top notch!! They KNOW what they are doing (unlike another mini dealer where I purchased my mini). I drive pretty far to More

by PSU nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

MINI of Allentown responded

PSU nurse! Thanks for the positive review of Robin and the entire crew! We appreciate that a lot of clients travel a bit to see us so we are mindful of that investment of time. The behind the scenes crew is among the best out there and we couldn't be more proud of each of them. Thank you for recognizing them, and know that we will be here whenever you may need us in the future. Motor On! ( oh, and...almost forgot..... "WE ARE....PENN STATE!") : )

April 30, 2018

Service at this Mini dealership is always to the highest quality. I’ve never had an issue getting serviced there! Very friendly, always positive, always goes More

by Erin LaMora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

MINI of Allentown responded

Erin LaMora! Thank you so much for the kind words of Luis, the Service Team, and our hospitality. Luis has been with us a long time and we are glad you found his support helpful. Thank you again and we'll be here and at the ready if and when you may need us in the future!

April 24, 2018

Best Experience. I am so glad I moved and had to find a closer dealer for warranty service. Going into MINI of Allentown and working with Robin and Luis for the past More

by PhillyGirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

MINI of Allentown responded

PhillyGirl123! Thanks for the review of Robin, Luis and our Service Dept! We too are glad you "found" us!! "These two gentlemen have great friendly personalities and are assets to the MINI group" We couldn't agree more and are proud of them both. Thanks again we'll be here if and when you may need us again!

April 16, 2018

Great service experience My appointment was for routine maintenance oil change, filters etc. I was told it would take about 2 to 3 hours and I was out the door in under 2. Th More

by Tom Mini owner since '68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

MINI of Allentown responded

Tom Mini owner since '68! Wow! Tom! Awesome! First, thanks for the shout out to our Serv crew here at MoA! Second, thanks for supporting this iconic brand for 50 years! Hopefully you enjoyed seeing one of our collection of classic Mini's while you were here. Thanks again and Motor On my good man!

April 16, 2018

service at MINI of Allentown Great service. Replaced my windshield fluid container--under warranty and replaced a belt that was cracked. Truly appreciate how they take care of More

by Charlotte Welliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

MINI of Allentown responded

Charlotte Welliver said: "Truly appreciate how they take care of my car and me". That's what it's all about! Thank you for your kind words of Lauren and Luis! They are among the best in the business and we are proud as heck of both of them!! Thanks again!

April 16, 2018

Top notch experience A dealership that is as good as their word. Excellent service department. Replaced my wheel under warranty. Who does that? They do. TOP NOTCH!!!! More

by Christopher Reagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

MINI of Allentown responded

Christopher Reagle wrote: "Top notch experience" Thanks! Dealing with Robin, John (our Certified Collision Center Mgr) and Matt, we can see why you say that! Thanks for the Top Notch Shoutout!

April 10, 2018

Best dealership I have ever been to I have owned a lot of cars over the years, and I have to say the best service I have ever gotten for my Mini has been with Mini of Allentown. Even bet More

by Stacy A Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2018

OUTSTANDING My car broke down and I had my car towed to the dealer.Robin Cox got me in the same day and took care of my car and got me on my way as quickly as po More

by Sedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

MINI of Allentown responded

Sedi! Sorry to hear your car needed a piggyback ride here. Good to know Robin and the staff got you back in the road in a timely manner. Those boys hustle and your words are most appreciated. Be safe and know that we'll be here if the need arises, till then, Motor On!

March 29, 2018

I HAVE HAD THE BEST EXPERIENCE BECAUSE OF lUIS rODRIguez. I take my mini to get serviced all the time. Luis Rodriguez is the BEST. He is conscientious, reliable 100% on top of his job and takes the best care More

by Francief=18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

Francief=18: Thank you! And we happen to agree! Luis is the BEST! He's been a big part of our MoA Service team for a long time and we couldn't be more proud. We are pleased you found his service helpful. Thanks again and we'll be here if and when you need us again!

March 29, 2018

The Very Best!! Luis Rodriguez is unfailingly friendly, courteous and Very good at his job. He explains everything that's needed for my Mini Cooper S. Answers all que More

by MiniMiniMini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Allentown responded

MiniMiniMini wrote: "The Very Best!!" Thank You! You're going to make him blush! Kidding aside, we completely agree. Luis is very good at his job and we are happy he is a big part of the MoA Service Team. We are pleased to hear you appreciate his efforts and support. Thanks again!

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