572 Reviews of MINI of Allentown - Service Center
Has to be Best Mini Dealership EVER! Service department is ALWAYS top notch!! They KNOW what they are doing (unlike another mini dealer where I purchased my mini). I drive pretty far to Service department is ALWAYS top notch!! They KNOW what they are doing (unlike another mini dealer where I purchased my mini). I drive pretty far to come here and this dealership is well worth the drive! I LOVE Luis, Robin, and the unknown named team that physically works on my car! Thank you for your AWESOME customer service EVERY time! (Robin sacrificed his break time to check me in as I was almost an hour early for my appointment. I REALLY appreciated that gesture.) More
Service at this Mini dealership is always to the highest quality. I’ve never had an issue getting serviced there! Very friendly, always positive, always goes at this Mini dealership is always to the highest quality. I’ve never had an issue getting serviced there! Very friendly, always positive, always goes over everything with the customer as far as the service provided and is always done in a timely manner. I love going to this location. Provide refreshments for those who are waiting and check in and update on status. I wish every service center was like this! More
Best Experience. I am so glad I moved and had to find a closer dealer for warranty service. Going into MINI of Allentown and working with Robin and Luis for the past I am so glad I moved and had to find a closer dealer for warranty service. Going into MINI of Allentown and working with Robin and Luis for the past 3 years has been a dream. They listen! I mean Really listen and understand what I'm trying to relay in my layman's language. These two gentlemen have great friendly personalities and are assets to the MINI group. The service department is so much better that the previous dealer. They fixed an ongoing problem the other dealer wouldn't address. After my first visit my car was purring along like she was brand new and hasn't stopped purring since. More
Great service experience My appointment was for routine maintenance oil change, filters etc. I was told it would take about 2 to 3 hours and I was out the door in under 2. Th My appointment was for routine maintenance oil change, filters etc. I was told it would take about 2 to 3 hours and I was out the door in under 2. They also replaced the battery in my remote which I would not have expected. Fast efficient and courteous I couldn't have asked for more. More
service at MINI of Allentown Great service. Replaced my windshield fluid container--under warranty and replaced a belt that was cracked. Truly appreciate how they take care of Great service. Replaced my windshield fluid container--under warranty and replaced a belt that was cracked. Truly appreciate how they take care of my car and me. More
Top notch experience A dealership that is as good as their word. Excellent service department. Replaced my wheel under warranty. Who does that? They do. TOP NOTCH!!!! A dealership that is as good as their word. Excellent service department. Replaced my wheel under warranty. Who does that? They do. TOP NOTCH!!!! 10star. More
Best dealership I have ever been to I have owned a lot of cars over the years, and I have to say the best service I have ever gotten for my Mini has been with Mini of Allentown. Even bet I have owned a lot of cars over the years, and I have to say the best service I have ever gotten for my Mini has been with Mini of Allentown. Even better than the dealership I bought my Mini from back in Las Vegas! Always friendly and informative. Great place! More
OUTSTANDING My car broke down and I had my car towed to the dealer.Robin Cox got me in the same day and took care of my car and got me on my way as quickly as po My car broke down and I had my car towed to the dealer.Robin Cox got me in the same day and took care of my car and got me on my way as quickly as possible,as always excellent service. Thank You Robin and the entire MINI Team.You are the best. More
I HAVE HAD THE BEST EXPERIENCE BECAUSE OF lUIS rODRIguez. I take my mini to get serviced all the time. Luis Rodriguez is the BEST. He is conscientious, reliable 100% on top of his job and takes the best care I take my mini to get serviced all the time. Luis Rodriguez is the BEST. He is conscientious, reliable 100% on top of his job and takes the best care of me. If it weren't for Luis I wouldn't have a mini. This is my 3rd minicooper and I attribute most of that to Luis. He is the best service manager I have ever had to deal with More
The Very Best!! Luis Rodriguez is unfailingly friendly, courteous and Very good at his job. He explains everything that's needed for my Mini Cooper S. Answers all que Luis Rodriguez is unfailingly friendly, courteous and Very good at his job. He explains everything that's needed for my Mini Cooper S. Answers all questions and is never impatient. Everyone at the dealership I've dealt with is professional and very helpful. The wait time is generally what was estimated unless something unusual happens. I get a ride with Larry to the mall - and then a call when Mini is done and a ride back. Prices aren't even bad. I always feel safe when I left there. I highly recommend this dealership!! I'm looking into a new-to-me Mini and Lauren in the Sales Dept. is great too! More