MINI of Allentown - Service Center

Inspection Review I visited Mini Cooper June 14 for a inspection. Luis was very helpful and professional. He made sure that he explained everything to me in detail. I visited Mini Cooper June 14 for a inspection. Luis was very helpful and professional. He made sure that he explained everything to me in detail. The inspection did not take too long and I was on my way. I highly recommend him and give him a A+ More

Great customer service amazing customer service friendly staff. Honest upfront sales people. I purchased 5 cars mini and BMW and will continue to do so. The dealership amazing customer service friendly staff. Honest upfront sales people. I purchased 5 cars mini and BMW and will continue to do so. The dealership is always clean and great amenities while you wait for service. More

Great! Knowledgeable, friendly, fast, efficient. I’ve been to many mechanics and dealerships in the past, and this was a great experience. I live two hours Knowledgeable, friendly, fast, efficient. I’ve been to many mechanics and dealerships in the past, and this was a great experience. I live two hours from them, but I will be making the trip without hesitation in the future for service and sales. More

SOLID SERVICE Robin Cox was very honest and helpful when I bought my MINI in for service. Also spoke with sales associate, Lauren Leabman who was very knowledgable Robin Cox was very honest and helpful when I bought my MINI in for service. Also spoke with sales associate, Lauren Leabman who was very knowledgable and open to my ideas and preferences. Glad they are my MINI team. More

As good as their word My 2014 JCW coupe recently developed a transmission problem. MINI of Allentown got me in for service within a couple of days, confirmed the problem (r My 2014 JCW coupe recently developed a transmission problem. MINI of Allentown got me in for service within a couple of days, confirmed the problem (rare for MINI 6-speed manual transmissions), and replaced the transmission under warranty with no fuss or bother. After picking up the car, I had some questions about the new transmission and called Robin, my service advisor. Robin arranged for me to do a test drive with the technician, Ryan, that had done the work. Ryan explained the work he had done, drove the car with me, and confirmed the transmission is working the way it should. I really appreciated Robin and Ryan taking my questions seriously and going out of their way to answer my questions to my satisfaction. This is my typical experience in dealing with MINI or Allentown, both in sales and in service. I would highly recommend them to anyone considering a MINI. More

Mini Service team ROCKS Luis was the service team member who assisted me with my 2010 Mini Cooper S maintenance needs. Luis gave me the professional courtesy and respect th Luis was the service team member who assisted me with my 2010 Mini Cooper S maintenance needs. Luis gave me the professional courtesy and respect that I have come to expect from this dealership. You standards are high. Luis went above and beyond giving my wife and I a ride home when our transportation fell through. It was the end of the day. We said we would get Uber and Luis said no you are close. Let me take you home. Luis is the kind of employee that all should aspire to be like. Thank you Luis and Thank you Mini of Allentown. Sincerely Randall Reichard More

Expedited and friendly Went in to get service on my Mini. The waiting time was exactly as estimated and I spent the time in their nice “lounge” area enjoying a cup of good c Went in to get service on my Mini. The waiting time was exactly as estimated and I spent the time in their nice “lounge” area enjoying a cup of good coffee with TV and magazines. Friendly staff and welcoming environment. More

Very professional service department. I am pleased with the service I received the last two yearly visits at Mini of Allentown. I brought our 2016 Cooper S Countryman for yearly inspectio I am pleased with the service I received the last two yearly visits at Mini of Allentown. I brought our 2016 Cooper S Countryman for yearly inspection and maintenance service 2 years now. We live in about 100 miles away so we always wait in the Service Lounge while the car is being serviced. The Dealership and service lounge are very comfortable and pleasing to visit. As far as service goes I am very picky about how I care for my vehicles. I always feel that the car is properly serviced when I leave there. It gives me peace of mind that our Mini is in top shape for any trips that we take. This year we will go on the MTTS Eastern Tour and I know that we will have no problems during our approximately 5000 mile trip. Robin Cox was very professional and thoroughly explained the work that was done on our Mini. Thomas B. Kearns More

Excellent Service Always Never had a bad experience at MOA. Service and Sales are best in the business! I would highly recommend MINI of Allentown and their service departm Never had a bad experience at MOA. Service and Sales are best in the business! I would highly recommend MINI of Allentown and their service department. More

Excellent The staff were polite, and explained what had to be done to my car very well. The waiting area is comfortable and the restroom is clean. The staff were polite, and explained what had to be done to my car very well. The waiting area is comfortable and the restroom is clean. More