572 Reviews of MINI of Allentown - Service Center
Luis is a Great Help I had bought a 2010 Clubman S from another dealership back in 2015. Throughout my time owning the vehicle, I had some major repairs that needed to be I had bought a 2010 Clubman S from another dealership back in 2015. Throughout my time owning the vehicle, I had some major repairs that needed to be done. Luis was extremely helpful when it came to anything from fouled spark plugs to a destroyed engine. He was always very upfront and honest about pricing and repair times. I never felt forced to have repairs done if I didn't want them done at that specific point in time. Additionally, he even went above and beyond and informed me that I actually had a CPO warranty through MINI when I was unaware! For a dealership, or an individual for that matter to be that honest, it says a lot about their character and morals. For anyone looking for service on their BMW, or any other vehicle for that matter, I would absolutely recommend going to Luis at MINI. More
Service at Mini of A Allentown can't be beat I have two Mini-s I purchased at Mini of Allentown,.They have a truly through Service Department that takes care of your Mini as if it was their I have two Mini-s I purchased at Mini of Allentown,.They have a truly through Service Department that takes care of your Mini as if it was their own vehicle! My two Minis are humming along thanks to great British craftsmanship and a efficient Service Department. Robin Cox was very helpful. A satisfying experience. Great job! More
MINI OF ALLENTOWN IS AWESOME! I recently just bought a 2015 Mini Cooper Paceman and my dad also has a mini cooper. My dad has been getting amazing customer service so I knew I had I recently just bought a 2015 Mini Cooper Paceman and my dad also has a mini cooper. My dad has been getting amazing customer service so I knew I had to take my mini there as soon as I got it. The service department did everything for me. Robin went above and beyond to help me at my first visit this evening at Mini of Allentown. They did an amazing job servicing my mini as well. They all had incredible customer service and were all so friendly. I would recommend this dealership to anyone. They even washed and vacuumed my car for me :) Can't wait to bring my mini back. Thank you service department of Mini! More
Cooper in for service Took my '09 Cooper S in for a continuing rattle. Problem was found but at a cost to fix higher than the vehicles value. Luis got the cost down to a ma Took my '09 Cooper S in for a continuing rattle. Problem was found but at a cost to fix higher than the vehicles value. Luis got the cost down to a manageable number. The bad part is the rattle continued. A week later fixed again, at no cost to me. Luis works with/for you. I do think it's time to trade this car in though. More
My Maine to Maryland Problem, solved by Mini in Allentown! The shop went the extra mile for someone that rushed in. I have a 2013 Mini Countryman S All4, and didn’t know I had a problem until an oil pressure w The shop went the extra mile for someone that rushed in. I have a 2013 Mini Countryman S All4, and didn’t know I had a problem until an oil pressure warning appeared. These things happen, but showing up at 4pm before a shop closes at 5pm and from very out of town, normally doesn’t happen and isn’t usually welcome. Welp, without any issue, I had my fully packed Mini brought into the shop and my issue solved within an hour. I was stressed because my Turbo was replaced by a different Mini shop, in a different state, a few thousand miles earlier and I thought it had fully blown nearly 4 hours from home with my family and I traveling from Maine. Wife, kid, and I, were given a snack, water, and a place to stretch before being sent on our way. on time and under budget. Thank you again. I really do wish you were an hour away, I would definitely drive to get my car serviced. Everyone was pleasant, they had a comfortable waiting room, a couple old school minis in the showroom where you can see from where Mini came to where they are now. Thanks again, you rock! More
Broke car. Oil burning door not opening I took my car to two other places in the last 6 month only to find it not really fixed. I was in the area and they worked diligently and actually gave I took my car to two other places in the last 6 month only to find it not really fixed. I was in the area and they worked diligently and actually gave the proper diagnosis and fixed! It was awesome! More
Visiting to have. My car serviced Everyone was friendly and helpful. The lady that helped my family purchase our first mini knew my name even after a year since we last saw her. I woul Everyone was friendly and helpful. The lady that helped my family purchase our first mini knew my name even after a year since we last saw her. I would highly recommend this place to everyone. More
Routine service call I took my car in for service because the service light was on. Robin Cox addressed all the services that had to be done at this time. I also request I took my car in for service because the service light was on. Robin Cox addressed all the services that had to be done at this time. I also requested that the brakes be checked. This request was also addressed. My car service was completed in a timely manner. More
Excellent Service I took my 10 year old Mini Cooper in for the hatch not latching after being opened. They replaced the latch and everything is working great now. They I took my 10 year old Mini Cooper in for the hatch not latching after being opened. They replaced the latch and everything is working great now. They found the oil level very low, they had to add 2 liters to bring it up to full. Great find since I had it at another Mini dealership for a problem service 2 months ago and they did not let me know anything about the oil level. I really like that they do a MPI World Class Inspection on your car. You get a print out of it to help you make you service decisions. More
A tire problem solved with speed and politeness. Came with a huge bubble and protusion on a tire from a pot hole hit. Tire was in stock. New one put on quickly even without an appointment. lovely wai Came with a huge bubble and protusion on a tire from a pot hole hit. Tire was in stock. New one put on quickly even without an appointment. lovely waiting area and amenities. Price was lower than quote. Car was washed, and I was out the door with a smile on my face. Robin Cox was polite and efficient with my situation. Looked over the displayed new Mini,s !!!!!, Never know when I would want to trade my 2014 in. More