MINI of Allentown - Service Center

Mini of Allentown Service Excellence Luis Rodriguez and the entire service team at Mini of Allentown is top notch !! I have been servicing a car there from new in 2012. This team cares ab Luis Rodriguez and the entire service team at Mini of Allentown is top notch !! I have been servicing a car there from new in 2012. This team cares about customers, and cares to do the work right the first time. Luis's goal is one where he wants you, the customer, to be completely satisfied. If not, he wants to know why. I know my car is serviced correctly at Mini of Allentown. More

New Tires / Worldclass Inspection My service advisor, Robin Cox, is nothing but excellent for my every visit - professional, courteous and always handles my Mini as if it’s his own. He My service advisor, Robin Cox, is nothing but excellent for my every visit - professional, courteous and always handles my Mini as if it’s his own. He provided me with a loaner car, recommended the best tires for my winter driving and even helped me qualify for a mail-in rebate. After every visit comes a complimentary inspection of the entire vehicle, wash and interior vacuum. Doesn’t get much better. Can’t beat the excellent customer service, and of course my Mini runs perfectly. I’ll always give Mini of Allentown my service. More

Best service I have ever gotten! Mini of Allentown has got to be hands-down the best dealership I have ever gotten service from! They are thorough and polite, as well as efficient. I Mini of Allentown has got to be hands-down the best dealership I have ever gotten service from! They are thorough and polite, as well as efficient. I think the thing I appreciate about them the most is that if a thing doesn't need to be done, they will tell you up front and not try to upsell you on things that you don't need. The work they do is excellent too. I only take my Mini to dealerships since they're quirky little cars, and of all the dealerships, Mini of Allentown is the best! More

Thorough My Countryman's dash showed a problem with the engine. I made an appointment and waited for a fix. Robin told me that the light had no quick remedy. I My Countryman's dash showed a problem with the engine. I made an appointment and waited for a fix. Robin told me that the light had no quick remedy. I came back the next week and was given a loaner car. It was a beautiful brand new model. The engine light was a real puzzler and the service team spent hours trying to fix the problem. All in all a week passed and the MINI was better than new...all washed and cleaned...all fixed. While my car was in the garage, it received an oil change as well. There was no charge for any of the parts, oil change or labor. I am astounded at the thoroughness of the MINI of Allentown's service team. They have made a customer for life. More

Pa Inspection The car was inspected as requested. I was also advised of need for oil change which I had done. A general inspection of the car was also provided wh The car was inspected as requested. I was also advised of need for oil change which I had done. A general inspection of the car was also provided which I like. More

Always enjoy going there Wonderful people, friendly, caring and very enthusiastic. Everyone is very passionate about there jobs and it shows. I'm on Mini number 4 from this de Wonderful people, friendly, caring and very enthusiastic. Everyone is very passionate about there jobs and it shows. I'm on Mini number 4 from this dealership and wont go elsewhere. The service I receive there goes beyond what you would expect. Excellent!!!! More

Passionate Employees Jolene was such a great help to us in making sure we got what we wanted. Even going so far as to stay past her shift to help us pick the car we wanted Jolene was such a great help to us in making sure we got what we wanted. Even going so far as to stay past her shift to help us pick the car we wanted. She was very knowledgeable about what she talked about and did her best to make sure we understood all the information we were given. Brian also was a great help. Walking us through paperwork, step by step and thoroughly going through all the warranties and policies that were in front of us. The interactions were great and it felt like we were talking to actual people as opposed to employees that were trying to just make a sale. I would definitely recommend there services to anyone looking to buy a car from thus dealership. More

Mini Inspection and service Because my car is out of warrenty I was tempted to take it to a chain inspection center as a cost saving option. But to my surprise, Daniels Dealershi Because my car is out of warrenty I was tempted to take it to a chain inspection center as a cost saving option. But to my surprise, Daniels Dealership offered me a no charge loaner and free inspection because I bought the car there. I would not have received this level of service at any other garage. I appreciate the “little things” that this dealership does like washing the car while in service. Keep up the great customer service. You are doing all the right things! More

Bear Creek Mini Cooper I am impressed with both the quality of their service as well as thier personal touch in dealing with customers. All around first class experience. I am impressed with both the quality of their service as well as thier personal touch in dealing with customers. All around first class experience. More

Great Service Luis and Robin provide great service which they always do. Definitely an outstanding service department. Very though and caring.!! Luis always takes Luis and Robin provide great service which they always do. Definitely an outstanding service department. Very though and caring.!! Luis always takes time to explain what my options are and does it so I can make an informed decision. I really appreciate working with these knowledgable Gentlemen. More