MINI of Allentown - Service Center

Regular Service "Easy Peasy" as my Daughter would say. Quick assessments of needed service, service performed in a timely matter while I waited....Turned out my fron "Easy Peasy" as my Daughter would say. Quick assessments of needed service, service performed in a timely matter while I waited....Turned out my front low profile tire had a bubble which was covered under BMW's tire warranty and on a new tire went... Always a great experience at Mini of Allentown Pa. More

They Stand Behind The Cars They Sell We bought our 2015 Countryman S All4 from MINI of Allentown in the summer of 2018 as a Certified Pre-Owned Car, with an excellent warranty. We return We bought our 2015 Countryman S All4 from MINI of Allentown in the summer of 2018 as a Certified Pre-Owned Car, with an excellent warranty. We returned this Spring (2019) for our first service and State inspection since buying the car, and the technician discovered a problem with the window washer that we had not realized where the washer pump was not working properly. So, as part of their service they replaced the faulty pump with no questions free of charge. Now, honestly, this is my idea of doing business properly! It took a little longer as we waited for the car, but if I have to wait anywhere, the best place to be is with friendly people "and" where there are plenty of MINI's to look at while waiting on our car's service. Kudos to a great crew at MINI of Allentown! More

Unscheduled repair My brand new 2019 Mini Countryman unexpectedly had an issue with the sunroof not being able to close. It was an easy fix; just had to be re-initialize My brand new 2019 Mini Countryman unexpectedly had an issue with the sunroof not being able to close. It was an easy fix; just had to be re-initialized. However, my usual service manager was out for the day, and Luis took in my car without an appointment, and already being swamped with a large handful of other appointments. He kept me informed during every step of the process, washed and vacuumed the car as well. Professionalism at its finest. Luis adds to the many reasons why I love working with the Mini of Allentown! More

Hassle Free Service I was greeted as soon as I opened the door. Robin got all the paperwork going and I was on my way. Friendly and caring dealership. I was greeted as soon as I opened the door. Robin got all the paperwork going and I was on my way. Friendly and caring dealership. More

Quick and Efficient The staff was kind and helpful. Robin Cox ,the service advisor, explained what needed to be done to my vehicle. There was no pressure to get any extra The staff was kind and helpful. Robin Cox ,the service advisor, explained what needed to be done to my vehicle. There was no pressure to get any extra work done. He described all that was found on my car that needed attention. More

Trust them with their service. Robin Cox and Luis are a great front desk service team. Today I saw Robin and my service was done timely and car was looking rear with a fresh cleanin Robin Cox and Luis are a great front desk service team. Today I saw Robin and my service was done timely and car was looking rear with a fresh cleaning and wash. Can’t beat that. Also the best biscotti and drinks ... the sales people are very helpful and friendly... go there. More

Great service! I'm always pleased with the service Luis provides - he's careful to explain everything to me and keeps me update if there's changes to what needs to b I'm always pleased with the service Luis provides - he's careful to explain everything to me and keeps me update if there's changes to what needs to be done. He's helpful and always a pleasure to deal with. I bought my car originally from Lauren in 2014 and she ALWAYS makes sure to wave & say hi whens he sees me in for service. I drive in from Reading so almost a 45 minute drive for service - I'm happy to do it because of how well I'm treated here. More

Mini Service I had this Mini service at several Mini dealerships, due to relocation. But whenever I can I will drive to Mini Of Allentown for service. They are the I had this Mini service at several Mini dealerships, due to relocation. But whenever I can I will drive to Mini Of Allentown for service. They are the best. Luis Rodriguez is the BEST!!!!! I am alway pleasure with the service information that he provides me. This visit spent some time with Lauren Leabman and was very helpful providing information on a new countryman. More

Customer Service is on point! I drive about 90 minutes to get my car serviced and wouldn't go anywhere else. Robin is first class and is always pleasant and helpful. Their showroom I drive about 90 minutes to get my car serviced and wouldn't go anywhere else. Robin is first class and is always pleasant and helpful. Their showroom is eclectic and fun and everyone is supportive. If you don't get your car serviced here--I feel bad for you. More

As always excellent experience!!! Been taking my car to Mini of Allentown for regular maintenance and state inspections since purchasing. Luis and the rest of the Service Department t Been taking my car to Mini of Allentown for regular maintenance and state inspections since purchasing. Luis and the rest of the Service Department treat you well and always keep you informed regarding the progress of your vehicle. My daughter takes her Mini Paceman there as well. We wouldn't take our Mini's anywhere else!!!! More