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MINI of Allentown - Service Center

Allentown, PA

5.0
573 Reviews

573 Reviews of MINI of Allentown - Service Center

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August 16, 2019

Stranded in PA as a result of road hazard damage. Robin Cox and Mini of Allentown worked very hard to get me back on the road in a timely manner. By the time I arrived onsite with my car by roll-bac More

by RonS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

RonS- We are sorry to hear that a road hazard prompted this visit, but thankful we were able to get you back on the road safely. Robin does an awesome job for us here and we couldn't be prouder. Thanks again

August 12, 2019

Always a good experience My recent visit for for state inspection and routine maintenance. Staff is welcoming which generates a positive environment. I already have plans to p More

by KEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

KEH! Thank you! When the time is right, we are certain Lauren will at the ready. Thank you again and we'll see you soon.

August 10, 2019

Hit the "EASY" button! Scheduling a service appointment was very easy. I brought my vehicle in for general maintenance and an inspection. Robin Cox at the front desk was ver More

by Murphy P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

Murphy P. wrote: Hit the "EASY" button!" And thats exactly what we are aiming for! Robin is one of our "Rockstars" around here and we appreciate your kind words of his attentiveness. Thank you!

August 08, 2019

Perfect service Love this dealership, best service. Great waiting area.I was fortunate to have a courtesy vehicle. Mini’s and the dealership exudes happiness. Thank More

by mary.m.nestor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

Lucyboy! Thank you for giving us the opportunity to be of service to you and your MINI. We very much appreciate the kind review. Thank you!

August 07, 2019

State Inspection Everyone I talk to - from making the appointment to checking out after service - is always so friendly and helpful in answering all my questions. They More

by JHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

JHK! Thank you! Its our pleasure to keep your MINI in tip top shape. Thanks again and we'll see ya soon!

August 05, 2019

Consistent. Trustworthy. Awesome! I have been driving 70 miles each way to Daniels/Mini of Allentown for service for the past 5 years! I am pleased with the service, and the waiting ar More

by dspeiffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

dspeiffe! Thank you so much! Wow! Thank you. We really try to keep the place tidy and organized (ya know, in case our Mom stops by!) While we love to have your company, when its time for your next service visit, ask about our valet service feature. It might be something you could enjoy. Thanks again and we'll wish you many safe MINI Miles-n-Smiles.

July 27, 2019

"Always helpful" Had my wife's Mini in for inspection, emission's and service. Robin is always helpful and takes the time to explain all work that was done to the vehi More

by Mini19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

Mini19 wrote: ""Always helpful"" Yes! We agree! Robin is definitely always helpful and we are proud of his continued efforts around here. Thanks for the kind words and positive review!

July 25, 2019

Emergency service for traveler Thank you soooo much for staying past services hours to take care of our blown tire as we were towed in from over an hour away. You made it possible More

by Carolyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

Carolyn S! Sorry to hear about the trip interruption. We're are glad to have been able to get you back on the road safely. All of crew here have families of their own and no doubt know how difficult stuff like that can be. Thanks for the kind word and positive review. Thanks and maybe can see you again, on a less "stressful" visit!

July 23, 2019

Service excellence this time 2019 Countryman just in for 24,000 mile check and inspection. Robin did great explaining what was due, upgrades to computer,etc. I always struggle wit More

by rakramer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

MINI of Allentown responded

rakramer7! Thank You! For both your business and kind words of Matt and Robin. They are "mainstays" here and we are proud as heck to have 'em! Here's to many happy MINI (s)miles to come!

July 22, 2019

Friendly Robin is awesome! He explained everything that was done with my car. He is very knowledgeable about the Minis. He makes you feel very comfortable. More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

MINI of Allentown responded

Ginger! Yes, Robin IS awesome! Thanks for your recent visit and kind review. We are looking forward to keeping your MINI in top condition for many years to come! Motor on!

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