573 Reviews of MINI of Allentown - Service Center
Stranded in PA as a result of road hazard damage. Robin Cox and Mini of Allentown worked very hard to get me back on the road in a timely manner. By the time I arrived onsite with my car by roll-bac Robin Cox and Mini of Allentown worked very hard to get me back on the road in a timely manner. By the time I arrived onsite with my car by roll-back transport, they had already secured the needed parts. They promptly and efficiently handled the repairs to get me back on the road. Their professionalism, while expected from previous experiences with Mini dealerships, was a nice contrast to others that I had to work with "on the way" to Mini of Allentown. More
Always a good experience My recent visit for for state inspection and routine maintenance. Staff is welcoming which generates a positive environment. I already have plans to p My recent visit for for state inspection and routine maintenance. Staff is welcoming which generates a positive environment. I already have plans to purchase my next Mini at this dealership from Lauren. More
Hit the "EASY" button! Scheduling a service appointment was very easy. I brought my vehicle in for general maintenance and an inspection. Robin Cox at the front desk was ver Scheduling a service appointment was very easy. I brought my vehicle in for general maintenance and an inspection. Robin Cox at the front desk was very polite and made sure that all of my concerns were documented prior to sending my car into to shop. I was given a loaner car which he personally drove up to the door for me. My car was thoroughly looked over and serviced. The cookies, coffee, and tea in the waiting area are always a nice touch.I was given a detailed summary of my vehicle's status as I checked out. My vehicle was washed prior to returning it to me. More
Perfect service Love this dealership, best service. Great waiting area.I was fortunate to have a courtesy vehicle. Mini’s and the dealership exudes happiness. Thank Love this dealership, best service. Great waiting area.I was fortunate to have a courtesy vehicle. Mini’s and the dealership exudes happiness. Thank you! More
State Inspection Everyone I talk to - from making the appointment to checking out after service - is always so friendly and helpful in answering all my questions. They Everyone I talk to - from making the appointment to checking out after service - is always so friendly and helpful in answering all my questions. They always call to let me know how the service went and if anything else was needed. My MINI is always looking better than when I brought her in - sparkling clean! More
Consistent. Trustworthy. Awesome! I have been driving 70 miles each way to Daniels/Mini of Allentown for service for the past 5 years! I am pleased with the service, and the waiting ar I have been driving 70 miles each way to Daniels/Mini of Allentown for service for the past 5 years! I am pleased with the service, and the waiting area is clean and comfortable for me to work while I wait. Service Managers have always been polite and knowledgeable. I appreciate the fact this dealer does not try to oversell on services you do not need. I will consider buying a Mini again from Mini of Allentown when I am ready! More
"Always helpful" Had my wife's Mini in for inspection, emission's and service. Robin is always helpful and takes the time to explain all work that was done to the vehi Had my wife's Mini in for inspection, emission's and service. Robin is always helpful and takes the time to explain all work that was done to the vehicle. More
Emergency service for traveler Thank you soooo much for staying past services hours to take care of our blown tire as we were towed in from over an hour away. You made it possible Thank you soooo much for staying past services hours to take care of our blown tire as we were towed in from over an hour away. You made it possible for my family of four to make it home from our vacation travels when we were feeling a bit hopeless. You guys were great! More
Service excellence this time 2019 Countryman just in for 24,000 mile check and inspection. Robin did great explaining what was due, upgrades to computer,etc. I always struggle wit 2019 Countryman just in for 24,000 mile check and inspection. Robin did great explaining what was due, upgrades to computer,etc. I always struggle with technology upgrades.... luckily Matt and Robin cane to my rescue and reset everything just the way I like it. Thank you!!!! More
Friendly Robin is awesome! He explained everything that was done with my car. He is very knowledgeable about the Minis. He makes you feel very comfortable. Robin is awesome! He explained everything that was done with my car. He is very knowledgeable about the Minis. He makes you feel very comfortable. More