573 Reviews of MINI of Allentown - Service Center
I’ve been taking my Mini to Luis annually for inspection and he is always pleasant and caring and accommodating. Give him a big raise. and he is always pleasant and caring and accommodating. Give him a big raise. More
Good experience They were ready for my car when arrived had parts in stock and completed it in the time they promised. Also gave us a ride to get some breakfast while They were ready for my car when arrived had parts in stock and completed it in the time they promised. Also gave us a ride to get some breakfast while waiting. More
Went in to have a key programmed. 1st time at a Mini dealership. Warmly greeted by service department members who promptly took my vehicle in for service. Completed my service, washed and vacuumed my ca dealership. Warmly greeted by service department members who promptly took my vehicle in for service. Completed my service, washed and vacuumed my car while we spoke to sales and drove a new Mini. Everyone couldn't have been more helpful. Definitely recommend. More
I love Mini of Allentown The staff and service is always top-notch! Everyone at Mini of Allentown takes good care of my Mini and me! I appreciate everyone there! The staff and service is always top-notch! Everyone at Mini of Allentown takes good care of my Mini and me! I appreciate everyone there! More
Excellent service! I've always received excellent service on my Mini, great customer service and communication with sales and service departments. Appreciate that I can I've always received excellent service on my Mini, great customer service and communication with sales and service departments. Appreciate that I can schedule my appointment and if needed have a loaner car ready to go, and really like the convenience of the valet/loaner car availability. All I can say is"Wow"!...Thank You!! More
Thorough and Helpful I enjoy taking my Mini to Mini of Allentown for service. It's very comfortable and my service advisor, Robin, is always clear about the car's needs. I enjoy taking my Mini to Mini of Allentown for service. It's very comfortable and my service advisor, Robin, is always clear about the car's needs. More
My visit to Mini of Allentown was a very satisfying experience. The service personnel were very helpful and the work was performed to a high standard in a reasonable time frame. experience. The service personnel were very helpful and the work was performed to a high standard in a reasonable time frame. More
Best service ever! Robin is always courteous and helpful. On my most recent visit, I had made the appointment over the phone, but when I arrived at my scheduled time, t Robin is always courteous and helpful. On my most recent visit, I had made the appointment over the phone, but when I arrived at my scheduled time, there was no record of it. Robin quickly found me a loaner and added me to the schedule for that day. Thanks Robin and Mini of Allentown! More
Excellent customer service. Robin Cox, as usual, offered excellent costumer service. Communication-clear and timely. Facilitated expedited service to accommodate unpredictabl Robin Cox, as usual, offered excellent costumer service. Communication-clear and timely. Facilitated expedited service to accommodate unpredictable morning because he remembered I had a trip planned the next day for work that would require me to drive quite a distance. After repairs were complete, Robin took the time (at the end of the day) to help me further. Louis facilitated communication when Robin was unavailable. This team philosophy is appreciated. Both Robin and Louis are very good at their jobs. I highly recommend service at many of Allentown. Lauren sold me my car in 2013. She was also working. She always remembers who I am. Plus, she seems genuinely happy each time I see her. When I am ready, I will go to her for my next mini. More
Excellent Service My Mini Countryman got towed in with a flat tire. They were able to put a new tire on without an appointment the same day. Definitely will be back in My Mini Countryman got towed in with a flat tire. They were able to put a new tire on without an appointment the same day. Definitely will be back in the future to have my Mini serviced at this dealership. More