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MINI of Allentown - Service Center

Allentown, PA

5.0
573 Reviews

573 Reviews of MINI of Allentown - Service Center

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November 12, 2019

I’ve been taking my Mini to Luis annually for inspection and he is always pleasant and caring and accommodating. Give him a big raise. More

by Denisedeisher
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

MINI of Allentown responded

Denisedeisher! Thanks for your business and excellent review of Luis! ( we'll take that "big" raise part under advisement) ; ) Kidding aside, Luis and the entire Service team are top notch and we couldn't be more proud of their continual efforts. We are thrilled you recognize, and appreciate their work! Thanks again!

November 05, 2019

Good experience They were ready for my car when arrived had parts in stock and completed it in the time they promised. Also gave us a ride to get some breakfast while More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

MINI of Allentown responded

Ken! Thank you for your recent service and positive review of Robin and our Service team. We look forward to being of service to you again whenever the needs arises. Thanks again and we wish you many safe miles of MINI Motoring.

November 02, 2019

Went in to have a key programmed. 1st time at a Mini dealership. Warmly greeted by service department members who promptly took my vehicle in for service. Completed my service, washed and vacuumed my ca More

by Scott
Recommend Dealer
Yes
Employees Worked With
Jolene Qiaoling Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

MINI of Allentown responded

Scott! Thanks for your recent visit, review and recommendation! We appreciate you stopping by and will be here when the time is right for that special New MINI! Be safe, and Motor On!

October 24, 2019

I love Mini of Allentown The staff and service is always top-notch! Everyone at Mini of Allentown takes good care of my Mini and me! I appreciate everyone there! More

by MINIme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

MINI of Allentown responded

MINIme! And we appreciate YOU! Thanks for the kind words of our Service team. We're here whne ya may need us again, till then be safe and Motor On!

October 15, 2019

Excellent service! I've always received excellent service on my Mini, great customer service and communication with sales and service departments. Appreciate that I can More

by Cooper gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolene Qiaoling Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

MINI of Allentown responded

Cooper gal! Wow, is what we said reading your great review of Jolene and our Service team. Thanks for the kind words. We appreciate you and will be here at the ready when you may need us again. Till then, Motor On!

October 14, 2019

Thorough and Helpful I enjoy taking my Mini to Mini of Allentown for service. It's very comfortable and my service advisor, Robin, is always clear about the car's needs. More

by LisaDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

MINI of Allentown responded

LisaDC! Thank you for your recent visit and the kind words of Robin. We are proud to have him on our team and appreciate your acknowledgement of his efforts! Thanks again!

October 09, 2019

My visit to Mini of Allentown was a very satisfying experience. The service personnel were very helpful and the work was performed to a high standard in a reasonable time frame. More

by UKOwner
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

MINI of Allentown responded

UKOwner! Thanks for your recent service visit and favorable review. We appreciate you and look forward to seeing you again when you may need us. Thank you!

September 30, 2019

Best service ever! Robin is always courteous and helpful. On my most recent visit, I had made the appointment over the phone, but when I arrived at my scheduled time, t More

by minilover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

MINI of Allentown responded

minilover wrote: "Best service ever!" Thanks! Sorry 'bout the lil appt snag but it looks like Robin was his usual resourceful self, called the audible and kept things moving along. Thanks again for the kind review, we appreciate you!

September 26, 2019

Excellent customer service. Robin Cox, as usual, offered excellent costumer service. Communication-clear and timely. Facilitated expedited service to accommodate unpredictabl More

by Kjd25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

MINI of Allentown responded

Kjd25! Wow! Thanks for the kind words! We have a great team here and we are thrilled you appreciate them as we do. Thank you again and we wish you many safe miles of MINI motoring!

September 24, 2019

Excellent Service My Mini Countryman got towed in with a flat tire. They were able to put a new tire on without an appointment the same day. Definitely will be back in More

by Dan D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

MINI of Allentown responded

Dan D.! Ugh!! The dreaded FLAT TIRE! Glad to hear our team got you mended up and back on the move efficiently. We appreciate the kind review and hope to see you under more "normal" terms! Be well and we'll be here if and when you need us again.

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