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MINI of Allentown - Service Center

Allentown, PA

5.0
573 Reviews

573 Reviews of MINI of Allentown - Service Center

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February 24, 2020

Consistently great service Staff is always very knowledgeable and nice. My warranty included maintenance is over jow but I will continue to go there for service of my car. More

by Daraski2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Qiaoling Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

MINI of Allentown responded

Daraski2 wrote "Consistently great service". Thanks for the nice review. We look forward to maintaining your MINI for years to come!

February 21, 2020

Professional Excellent service,Very happy with Luis.Very kind.They even cleaned my car.And answered some ? I needed to know about my mini.Very Pleased. More

by Febbo1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolene Qiaoling Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

MINI of Allentown responded

Febbo1961! Thanks for the kind words of Luis! It was our pleasure and we'll be here whenever you may need us again, Thanks and MotorOn!

February 20, 2020

Great service experience! I bought my 2012 mini hardtop from a online dealer, but less than two weeks after I had to bring it in for service due to some warning lights. I inquired online whether they dealt More

by ChhavyElizabeth
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

MINI of Allentown responded

ChhavyElizabeth! Thank you for the wonderful words about our team, specifically Luis. Thank you for trusting us with your business, we'll continue to our very best to keep your car in tip top shape!

February 18, 2020

Excellent service from start to finish. Easy to schedule, fast service, and knowledgeable. I would definitely recommend this dealership to anyone looking to purchase a Mini or just to have service done. More

by jenna19
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

MINI of Allentown responded

jenna19! Thanks for the awesome review of our Service Dept and Robin! Appreciate the recommendation, and, we appreciate you!

February 13, 2020

very nice employees good team, but $208 dollar labor charge 1 hour 45 min; oil change ($80 plus), air filter and brake line fluid. It seems a little pricey. More

by mmecchella56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

MINI of Allentown responded

mmecchella56! Thanks for your recent visit and review of the Robin and the team. We can appreciate your concerns about pricing, we really can. We review our pricing routinely to be sure we are reflecting the current market conditions, and will run Service Specials throughout the year. Hopefully the next time you need service we can provide you with those savings. Again, thank you for your business and feedback, we appreciate you!

February 05, 2020

Everything went smoothly! I always enjoy my experience at MINI — didn’t have a loaner available on such short notice so I was able to utilize the courtesy ride service and everyone so polite/professional. More

by SJ
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

MINI of Allentown responded

SJ! Thank you for your review of your recent service visit! Glad to hear your found Robin's resourcefulness helpful! Thanks again!

February 04, 2020

Very friendly and prompt service. They Wash and vacuum the car which is added bonus..especially since it really needed it. Nice comfortable waiting area. More

by Rottie
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

MINI of Allentown responded

Rottie! Thank you! This time of the year, cars get pretty dirty! Nice to hear you appreciated the services Robin and his team provided for you. We appreciate you!

February 01, 2020

customer driven Very good customer service. Made me feel comfortable and that he cared. They kept me updated and informed. I would recommend having your car serviced More

by grobrink.55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

MINI of Allentown responded

grobrink.55! Thank you for your recent review of Luis! And thank you for the recommendation. Very much appreciated!

January 21, 2020

Everything was painless and painless is good!! Everyone we have contact with at Mini of Allentown are always very friendly and helpful.. Thank you Lauren, Luis Robin and Keith for everything! You h More

by Styx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rentschler
Feb 01, 2020 -

MINI of Allentown responded

Styx1 wrote: "Everything was painless and painless is good!!" We couldn't agree more! Thanks for the kind words of our crew!

January 16, 2020

Always service my MINI with MINI of Allentown, their people are reasonable and happy, I will always recommend MINI motorers to purchase or service a MINI More

by Rou
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolene Qiaoling Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Webb Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rentschler, Clint Peters
Feb 01, 2020 -

MINI of Allentown responded

Thank you Rou! We appreciate you!

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