MINI of Allentown

I am very pleased with the attention to detail and excellent service I got from everyone at MINI of Allentown. My motoring advisor, Matt Murphy, was there for me at every turn...from my initial cold c excellent service I got from everyone at MINI of Allentown. My motoring advisor, Matt Murphy, was there for me at every turn...from my initial cold call to today, when he accompanied me to my new car and watched me drive away. Matt was highly professional and personable and was a huge source of information and assistance. I truly could not have figured it all out without him. I highly recommend the dealership and highly recommend Matt in particular. Today I met Elyse Greim, who walked me through the maze of purchase. She, too, was patient, professional, and very efficient. It was alltogether the most positive car buying experience I have ever had...from the first look to the last drive away. More

From the first e-mail communication with Lauren, she was very professional, responded quickly, accommodating and just very pleasant. When I finally was able to go to the dealership, she me at the door with very professional, responded quickly, accommodating and just very pleasant. When I finally was able to go to the dealership, she me at the door with a smile and very positive greeting. I would have to say Lauren is VERY knowledgeable has a GREAT personality and I just LOVED working with her. The finance rep, Alyse...OMG she also was very friendly, knowledgeable and was just amazing to work with, she worked with Lauren to know exactly what I was looking for in a payment and met it very quickly and painlessly! Both of these ladies expressed so much passion for MINI, their jobs and their customer service! I will definitely brag about my dealings with them as much as I plan on bragging about my new 2012 MINI that I just LOVE!!!!! More

I have to say I was pleasantly surprised and very satisfied with our experience at MINI of Allentown, from my first contact through email with Mike and dotting the I's and T's with Elyse for purchase satisfied with our experience at MINI of Allentown, from my first contact through email with Mike and dotting the I's and T's with Elyse for purchase of the vehicle. We were looking for a specific type of vehicle, price range, year, and milage which we found at MINI of Allentown. After an hour trip to get there we found the vehicle an exceptional one, much better than our expectations and very well detailed . I don't know how Mike did it, but we got the car at OUR Price and Mike even went another step beyond getting us a better loan rate then the pre-approved rate we already had. Thanks again Mike! Taking care of the paper work with Elyse was a surprise as she is the most pleasant Finance person we have ever dealt with and it shows she is a passionate MINI owner. We had a great experience, and I highly recommend MINI of Allentown for your new or used vehicle purchase. They are Tops in our book! More

This is the 5th car that I have purchased or leased in the last 13 years and my experience at MINI of Allentown has by far been my best experience yet. Mike Aumann was very patient as I test drove severa the last 13 years and my experience at MINI of Allentown has by far been my best experience yet. Mike Aumann was very patient as I test drove several vehicles and tried to decide which one would be the best fit for me. He and everyone at the dealership were very friendly and knowledgeable and were able to provide a lot of information about the cars. At the end of the day I ended up with a very fun new car that I'm excited about and feel like I got a fair and honest deal on it. More

Mini of Allentown is top notch. Lauren Leabman is a very knowledgeable salesperson with a vast knowledge of the MINI car line. She knows who the customer is. I was treated with respect and courtesy. I felt knowledgeable salesperson with a vast knowledge of the MINI car line. She knows who the customer is. I was treated with respect and courtesy. I felt that my deal was very fair, and that my trade in value given to me was also reasonable. There was no "Hard Sell" whatsoever. I will do business with this dealership again, and refer them to friends and family. Lauren won the praises of some close friends of ours who also bought from her. I looked for her when I first entered the dealership, and told her I was referred. I am glad I did!! The service manager Rob Migliaccio also made a point to come over to me, introduce himself, and asked if I had any questions about the car early in the buying process. He was also very knowledgeable and could answer all of my warrantee and service related questions. I feel that if you buy a car from a dealership, your happiness moving forward after the sale will only exist if your service is done right. I am a car guy, and I felt that Rob cared about his "returning cars" and their owners happiness as well. More

I'm in NEPA and had the choice of going with Mini of Morristown, NJ or Mini of Allentown, PA and Lauren Leabman made it an easy choice. She not only has great energy, but she really wants to give her c Morristown, NJ or Mini of Allentown, PA and Lauren Leabman made it an easy choice. She not only has great energy, but she really wants to give her customers a great experience. She is very knowledgeable about the MINI line and they were able to give me a great price, options and all (when it's financed at 1.9% you can't not go with the leather seats!)! When there was possibly an issue with my satellite radio upon pickup, the service dept. offered to pick up the car and return it same day so that I wouldn't be inconvenienced (120 miles roundtrip). Haven't had to go that route but nice to know they would do that for their customers. Awesome experience and love my Countryman!!! More

Funny thing happened. I was looking at used clubmans and stopped at the dealer on a whim. I quickly saw that used prices were such that it was smarter to go new. Met with Lauren. Both my wife and I were stopped at the dealer on a whim. I quickly saw that used prices were such that it was smarter to go new. Met with Lauren. Both my wife and I were so impressed with her complete knowledge and real love for her product. Se was so sincere. Over a week I bombarded her with emails and phone calls of questions. She was always glad to answer. When I picked up the car she went over every detail; even setting up my blue tooth when I was dooming paperwork. None is the one to see for sure. More

Matt was great. My husband had decided upon which model with specs he wanted prior to our visit. Matt suggested that we order it from the factory, rather than settling for something else. It was the sam with specs he wanted prior to our visit. Matt suggested that we order it from the factory, rather than settling for something else. It was the same price as on the website. No high pressure, no pressure concerning purchasing extended warranties, etc... One of the best car buying experiences of my life. AAAAAA++++++++ More

I have never had as positive an experience as I had with the Mini of Allentown sales team. My salesman Matt Murphy was professional and assisted me in everyway possible in makng this purchase. Overall I am the Mini of Allentown sales team. My salesman Matt Murphy was professional and assisted me in everyway possible in makng this purchase. Overall I am enjoying my new Mini Cooper Coupe. Matt is continuing to assist me with resolving some issues with the Nav/Bluetooth option malfuntioning. I will be recommending Matt and the dealership to all my friends, family and coworkers. More

We gave this rating because Matt was very helpful and enthusiastic about the car. He went out of his way to show us everything the car had to offer and answered all our questions. Elyse helped us with enthusiastic about the car. He went out of his way to show us everything the car had to offer and answered all our questions. Elyse helped us with the financing and was also a joy to work with. The overall experience was tremendous and we would recommend anyone looking for a MINI to go to them. More