MGM Imports
Loveland, OH
Filter Reviews By Type
Showing 6 reviews
Don't buy cars from these guys unless you routinely win the lottery. Just lucky if you get an okay car. Oil leaks in transmission and bad brakes and rotors...they knew about it. They promised to share cos the lottery. Just lucky if you get an okay car. Oil leaks in transmission and bad brakes and rotors...they knew about it. They promised to share cost of repairs. Phone calls to get reimbursedwent unanswered. Went to dealership many times but owner never there. Cost me 1500 for a 4000 car. More
Shady con artist Sells faulty cars. Do not buy from this place. They are liars they say they will fix problems just to get the sale, then never fix them. Even owner di Sells faulty cars. Do not buy from this place. They are liars they say they will fix problems just to get the sale, then never fix them. Even owner did not take care of problem. Con artist. More
Avoid This Place!!! I went with my 18-year-old? son to buy a car from here. They were pretty friendly but a couple of weeks after owning the car we ended up having to put I went with my 18-year-old? son to buy a car from here. They were pretty friendly but a couple of weeks after owning the car we ended up having to put a new engine in the car because it blew a head gasket after overheating. The mechanic who looked at it said that there was definitely an issue that was hidden which caused the engine malfunction. I DO NOT recommend buying a car from this place and you will see other reviews talking about mechanical issues after buying cars from here. More
satisfied great small business, great selection, willing to negotiate price, helpful in following up to see where my interest was, clean car, friendly service, great small business, great selection, willing to negotiate price, helpful in following up to see where my interest was, clean car, friendly service, support small businesses like this More
Great, it was a good price Great car it was a good price i'd buy a car from Mgm import this will be like in perfect car is very good condition are you recommend to go buy from Great car it was a good price i'd buy a car from Mgm import this will be like in perfect car is very good condition are you recommend to go buy from there says the people are very nice friendly More
Shady Used Car Salesman I purchased a car from MGM Auto Sales on 10/6/16, and within minutes of driving off their lot, the AWD light came on. I called the lot immediately and I purchased a car from MGM Auto Sales on 10/6/16, and within minutes of driving off their lot, the AWD light came on. I called the lot immediately and was told to bring it back in the next day. On 10/7/17, I returned and waited for 2 1/2hrs while they "fixed" it. I had offered to share in the cost for a new set of tires because I had learned that AWD must have EXACT matching tires, otherwise the transmission will be damaged. The salesman, Mark, said if that would fix the problem, it would be something they would do, and we scheduled me bringing the car back on Monday, 10/10/16, so they could have more time for the repair work. However, after leaving the dealership on 10/7/17, Mark called me 3hrs later to say that they had noticed oil leaking, and that the oil filter needed to be tightened, but was safe to drive, could I bring the car back the next day? I agreed, and returned the next morning, and Meinke Auto Repair shop took the car in to fix that issue. I kept the car until Monday, 10/10/16, and returned to the car lot to have the work done. Only, when I got there, Mark had the day off, and there was no mechanic available to do the work. After speaking with Mark, he denied any such work scheduled to be done that day, but said he would try to see if he could get someone in to do the work. I left the car for 5 hours, and when I returned, George the owner, stated that essentially they just parked the car because they are not a mechanic shop and it was my problem and they don't know what are the issues. So, I left with the car and drove it directly to Firestone to have them inspect it. They found oil leaking from MULTIPLE places, a bad ball joint, the brake work MGM had done was poorly done and needed to be fixed asap, the frame on the back end was completely rusted and made it very unsafe to drive, the 4 different tires were one of the main reasons the AWD sensor light was on and would damage the transmission if I continued to drive it. In total, nearly $3200 worth of work required. I then drove the car back to MGM Auto and left the car. I then contacted George on 10/11/16 to go over the multiple problems, and to negotiate the repairs, and he said, "It's your car now, you should contact the warranty company"! Accept that, the "warranty" they sold with the car is NOT a warranty, but rather and application, and no guarantee the work will be covered. When I asked him to put it in writing that he would fix these issues, he refused because although they have 4 mechanic bays, and had done the brakes, tires, and rotors prior to the sale...they are not a repair shop. So when I gave him the estimate from Firestone, he was rude and belligerent, and would not agree to fix anything but the oil pan! Desired Outcome This couldn't be more a more fraudulent promise of goods than this car sale. If I am required to keep the car, I want MGM to pay the $3200 for the necessary repair work needed to drive safely, if not, I want to return the car, as it is already in their possession. Complaint Detail Date of Transaction: 10/6/2016 Date of First Problem/Issue: 10/6/2016 Have you complained or contacted the business? Yes Date(s) Complained: 10/6/2016 Date(s) Complained: 10/7/2016 Date(s) Complained: 10/10/2016 Purchase Price: 8281.93 Amount disputed: 3200 Product/Service: 2004 Nissan Murano Manufacturer or Brand Name: Nissan Model Name or Number: Murano Payment Made: In Full Payment Method: Check Salesperson Name: Mark Message to BBB More