
MDK International
Burbank, CA

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A great easy experience at a fantastic price. I Highly recommend. I was looking for a Lexus LS 460 and came across MDK International. They had the car I was looking for, and also the lowest pric I Highly recommend. I was looking for a Lexus LS 460 and came across MDK International. They had the car I was looking for, and also the lowest price by quite a lot, and I was looking nationwide to compare. They obviously know how to buy right and pass the savings on to the customer. On their website, you can read they price cars low with a minimal markup and it is not negotiable, which initially sounded scary, but once you realize the price is very good, it's also reassuring. Having researched this car I could tell it was a great price. The whole process was extremely easy, Darya was awesome to work with, and Michael came out a few times to talk to me about the car and the repair. I did take it to my mechanic to do a pre-inspection, as recommended on the website and they drove it over making the process easy. There were 2 issues found and MDK fixed for me before sale. I was very happy with this company and would highly recommend them to anyone looking for a car. More
Beware. Red Flags Everywhere. Communication: Darya's communication in email was very poor and every response was short. I wanted more detail on the proce Red Flags Everywhere. Communication: Darya's communication in email was very poor and every response was short. I wanted more detail on the process and requirements for test driving before driving 1.5hrs to visit. It's as though they don't want to work too hard to answer your questions. Not confidence inspiring. Customer Service: They clearly have no real understanding of their customers, the car buying experience, or the average sales cycle. They assume every buyer will see the car online and come in to buy it the same day like a box of cereal. My Experience: I was very motivated to buy one of their cars and emailed to understand a few details and ensure I could make an appointment to test drive. So I prepared financing for the full vehicle amount to prove I was motivated and planned to buy the following weekend if the test drive was smooth. Upon arriving, after driving 1.5 hours, Darya refused to let me test drive because she didn't feel I was serious enough because I had a backup vehicle in mind if I didn't move forward. I was replacing my daily driver but they must view every buyer as an ultra wealthy collector. Note to Management: Just because you have other options in mind doesn't disqualify you as 'not motivated'. Apparently, you can only test drive if you're going to buy right after, which again, proves they don't understand that a car purchase requires a lot of thought and consideration and a test drive might add another variable to consider. Takeaway: After dealing with this company in person, I'd be VERY concerned and worried to make a purchase. They are obviously immigrants (not a bad thing) but as a result they clearly do not understand how to conduct business in the US nor do they understand sales, customer service, or relationship management. My advice: RUN More
I made an appointment for 1:30 pm on 5/27 to check an MBZ SL550. The car was ready for inspection and the man showing it was very cordial and helpful. The cars color was not quite what I expected but I star SL550. The car was ready for inspection and the man showing it was very cordial and helpful. The cars color was not quite what I expected but I started my inspection anyway. Unfortunately, I did not have enough time to complete my inspection and test drive the SL. There also were a couple of features that were not working. We left after telling MDK I did not want to purchase the SL under the current circumstances but would be interested if things changed. More
I was never contacted by the dealership about the vehicle I was inquiring about. Searches still showed the vehicle on the lot so I was left wondering if someone had claimed it already or if their website was I was inquiring about. Searches still showed the vehicle on the lot so I was left wondering if someone had claimed it already or if their website wasn't updated. More
Lost my original email and would not look for it. According to the rep, too busy to look for it. Bought another car, same color, higher price. Guess they figured I wasn't serious. According to the rep, too busy to look for it. Bought another car, same color, higher price. Guess they figured I wasn't serious. More
Reached out via the Cars. com website to find out how they deal with California taxes for out-of-state buyers. I have not received any response from them. com website to find out how they deal with California taxes for out-of-state buyers. I have not received any response from them. More