MB Motors LLC
Ferndale, WA
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Christmas in July! Besides the fact Gabriel, sales manager, looks like Santa Claus, I believe I got a great deal on my 2018 Land Rover Discovery Sport compared to the m Besides the fact Gabriel, sales manager, looks like Santa Claus, I believe I got a great deal on my 2018 Land Rover Discovery Sport compared to the many other dealerships I worked with. Then there were his helpers (elves) Darrius and Trig, who made the process exceptionally easy. A wonderful dealership with excellent staff! More
Terrible experience. Purchased a 2017 Dodge Ram. Worked with Pete. Was assured it was 'the best truck on the lot.' They didn't budge on the price a dime and strongly recommended the full aftermarket warran with Pete. Was assured it was 'the best truck on the lot.' They didn't budge on the price a dime and strongly recommended the full aftermarket warranty which I paid. Drove it away realizing it had no fuel and in need of an oil change. 100 miles down the road a check engine light came on. Took it to a mechanic who said it needed an entire exhaust system. Took it to another mechanic and they not only confirmed it needed a new exhaust, it also needed a fuel filter and an air filter. And the exhaust system was NOT covered under the expensive warranty I was sold. Total repair estimate: $5,400. Auto rep said they couldn't believe MB motors sold me the truck in that condition. Clearly they had done NO vehicle inspection prior to sale. Called Pete at MB Motors, he claimed an exhaust is like a timing belt, it's 'one of those things you have to replace periodically.' Total BS. He suggested I price shop and then call him back. I did, found another mechanic willing to do it for $3k. Called Pete. He wasn't there, and didn't return the call. Called again, same response. Another rep promised to tell his supervisor. Nothing. Wrote an email to the company explaining the whole situation and asking for a call back. Nothing. Several weeks later now I've paid out the $3k on my new car with a bogus warranty and still have not heard anything from anyone from MB Motors. Do not buy from MB Motors. Total scam. More
Wonderful experience! No pressure, thorough and easy. Both Michael and George were great; answered all our questions and took plenty of time explaining the process and all the steps to completion. Both Michael and George were great; answered all our questions and took plenty of time explaining the process and all the steps to completion. More
Fraudulent and misleading sales and service Bought a 36000 vehicle that was damaged with front tires and wheels changed to cover accident not shown in carfax. Response was that they are not re Bought a 36000 vehicle that was damaged with front tires and wheels changed to cover accident not shown in carfax. Response was that they are not responsible for any damage or repairs after it was detailed by BMW dealership. They are a very shady dealership for questionable used high end vehicles and have found a niche in Washington because there is not adequate consumer protection and they know it. More
Great selection and great service. What are used car dealerships? 1. Pushy 2. Shady 3. Normally sub-par selection MB Motors has really changed that dynamic. George, I believe the What are used car dealerships? 1. Pushy 2. Shady 3. Normally sub-par selection MB Motors has really changed that dynamic. George, I believe the owner, was more than communicative during the entire process. He wasn't pushy, he disclosed everything he knew about the car, and the selection was top notch. Our family was looking for a second car and I kept coming back to the cars here at MB Motors. I'm in Seattle, so I was really trying to avoid heading all the way up to Bellingham. However, the cars George and his crew bring it are different. They have better options, better looks, and he seems to pick some really nice examples to sell. I looked for almost a month and kept coming back to his selection. He kept in touch, via text and email, the entire time I was searching. I missed out on three cars I had my eye on and finally jumped on a gorgeous 7 series. We ironed out all the details ahead of time, which was easy because he had the lowest prices in the state. We arrived in the morning, took a long, unaccompanied test drive, and were back in the dealership to sign and leave. Without counting the test drive, I believe I was at the dealership for less than an hour. And that was with a 10 minute wait or so for them to make sure the remote had a fresh battery. They honestly had to go to the parts store to ensure they had the proper fitment. Fast forward a few days and something unexpected popped up. Now, I'm sure George could have stuck by the "as-is/no warranty" and I'd likely have little to no recourse. However, George was understanding and worked with me to come to a great solution. He really did do more than he had to. I don't have any needs on the horizon, but this is for sure going to be my first stop next time I need a car. With the service, selection, and treatment, I don't see a need to work with anybody else. I was really surprised it worked out this well. More
Vehicle Purchase Rare experience- small dealership up by Bellingham. Michael with MB Motorsllc was excellent to work with, honest and fair. Vehicle was exactly as desc Rare experience- small dealership up by Bellingham. Michael with MB Motorsllc was excellent to work with, honest and fair. Vehicle was exactly as described! They picked me up at the airport , made the entire experience easy! More