M2 Auto Group
East Brunswick , NJ
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I really like this used car place for a few reasons which made me decide to buy from them. I used their website first before going and it was very simple and easy to use. When I first went here, they never made me decide to buy from them. I used their website first before going and it was very simple and easy to use. When I first went here, they never pressured me into a sale. Also, Boris knew a lot of the questions I had off the top of his head instead of giving me a run-around answer. He was direct and honest with me so I would recommend this dealership to my closest friends. More
Letter Sent to Owner Robert Lecgnato NOT RESOLVED CURRENTLY IN LITIGATION... DON'T LET THIS HAPPEN TO YOU!!!!!!!!!!! On June 8th 2012, my wife and I purchased a used 2005 Ford Escape Limited Editio CURRENTLY IN LITIGATION... DON'T LET THIS HAPPEN TO YOU!!!!!!!!!!! On June 8th 2012, my wife and I purchased a used 2005 Ford Escape Limited Edition VIN:1FMCU94115KA80327 from your dealership. Total cost of 2005 Ford Escape with insurance, state tax, title, registration, plates and fees $9300.50 The salesperson, Juan, sold me a Limited Warranty from GWC at $365.00 for 4500-mile/3-month warranty that covered any issue that may occur, since we saw an issue when test driving the car. You stated that if there was an issue to come to you first and you’d resolve it. That was the main incentive for me to buy the vehicle. When we came to pick-up the Escape on the June 8th and finalized all the paper work on the car it had an engine light on and it indicated that it needed “Emission Service” Juan said he’d have the mechanic look at it. After an examination of the car by your mechanic he told you and you told me that it needed a “transmission selection sensor” an $82.00 item. We went back and forth, you stated that the insurance company would not cover the item because it was preexisting condition of the vehicle. So we agreed to purchase the part and at your cost install it. The part took 4 days to arrive and in the interim we kept the car garaged without use until then we drove the car to your dealership to await the installation of the “transmission selection senor” and when we came to pick up the car, I test drove the car and the engine light came on again we left the car with your mechanic and he looked over the car again and when I called you to find out how the car was doing you told me, that the car had an other problem it needed one to three catalytic converters $400 each up to $1200 not including labor. This was devastating to us because we were just getting rid-of a 2002 mini-van with the same problem. As you remember I told you this, how about the insurance (GWC), and again this would not be covered. Finally I told you this is a deal breaker, and I wanted my money back you said we normally don’t take cars back but you would in this instance and it would cost me $1200 re-stocking fee you said it be better for us to fix the car and pay the $1200 in parts and you’d do the labor free. As much as I feel you seem to be trying to help us I find that I’ve been swindled somehow, I took the car without any further repair on your part and the car broke down three blocks away from your dealership, and I needed to have the car towed to my home. Four days later you issued me my plates and I towed the Escape to a local State inspection shop and it failed for emissions. By State law you are required to sell me a vehicle that passes inspection which it didn’t; when I bought this to your attention you showed me that my wife had signed a waiver on the contract which you well know I bought this to Juan’s attention and he told me this was just to insure that we took the car to inspection. In my opinion this is misrepresentation of the facts, I expect your dealership to resolve this situation in one of two ways: 1) Repair the 2005 Ford Escape to pass inspection at “No cost to me!” 2) Buy the car back from me at the price I paid for it without any re-stocking fee. I also expect you to discuss this matter with Juan and explain to him the importance of knowing and communicating the details of specific Inspection Wavier accurately and honestly so as not to cause any type of misrepresentation. Please call me at (732) 620-8969 within seven business days to resolve this matter. If I do not hear from you by then, I’ll report this incident to the appropriate regulatory agencies, and my attorney. >>>>>>>>>>BUYER BEWARE!!!! this is NOT Reputable etablishment DO NOT SHOP HERE!!!! More
I had purchased an 2002 dodge RAM from m2 auto group about a month ago. I could not be happier with it. The v8 in this truck is so fast! I'm writing this review because Alex called me today to check up about a month ago. I could not be happier with it. The v8 in this truck is so fast! I'm writing this review because Alex called me today to check up on my vehicle and to make sure I had no problems. Thanks for the concern and great customer service. If I need a vehicle in the near future (hopefully not lol) i'll be going back to m2 because the price was right. Chris I. More
I didn't know what to expect when I walked into the dealership. I was presently surprised that they were not all over me being aggressive salesmen. They were laid back people and gave me the chance to dealership. I was presently surprised that they were not all over me being aggressive salesmen. They were laid back people and gave me the chance to tell them exactly what I was looking for. At this point I have already been to several other used car lots around Linden. Most of the cars around seemed pretty banged up and or with extremely high miles. I found the car I wanted at their place and will send my son there to negotiate a good deal later today. More
I too have lost my car in the flood and bought an inexpensive Mercedes-benz M class. The issue I have with it is that the interior is really worn so I will eventually get the seats redone. Other than inexpensive Mercedes-benz M class. The issue I have with it is that the interior is really worn so I will eventually get the seats redone. Other than that there’s been no issue with it breaking down or anything related to the performance. James helped me pick out a car to get me back on the road and I think he did a good job as far as used car salesmen go. More
I Bought a Volvo from these guys, I will say, they didn't twist my are in buying it, but they are VERY misleading in their sales, and of course it was "AS IS" the "minor" problems,so they say "will only cost twist my are in buying it, but they are VERY misleading in their sales, and of course it was "AS IS" the "minor" problems,so they say "will only cost $100 to fix, if we have our Mechanics do the work we'll have to add it to the price" so they knock $300 off the price, take it to my mechanic when I get it home, it costs alomost double to fix it to where it'll go through inspection that what I paid for the car. As soon as I pulled away, it officially became my peice of junk. Deals can be found here, but be VERY careful what you buy and make sure you have someone that knows what to look for with you when buying from these guys, because they will take you to the cleaners! More
My vehicle broke down last week so I was in the market for a new vehicle. Boris sold me a 2006 Volkswagen jetta and I couldn't be happier. I was very impressed with his knowledge of majority of the questi for a new vehicle. Boris sold me a 2006 Volkswagen jetta and I couldn't be happier. I was very impressed with his knowledge of majority of the questions I had about the car. Called him a few days later to ask a question and he was very helpful on the phone. So excited to drive my new car, thanks – Lisa Rodgers. More
I have power to write my review! My car that I just got from M2 is not damaged from the hurricane and that makes me very happy. James was my salesman that helped me get into a great car. It wasn’t that exp from M2 is not damaged from the hurricane and that makes me very happy. James was my salesman that helped me get into a great car. It wasn’t that expensive and it beyond suits my needs. So far so good! More
I went to a few dealerships before coming to this one. Found a good number of bad dealerships in which this one is not. They had a good selection and the place was really clean. On the cars I looked at, t Found a good number of bad dealerships in which this one is not. They had a good selection and the place was really clean. On the cars I looked at, the salesman showed me all of the gadgets of each and was very knowledgeable about the tech questions I had. Of course I had to play the lets make a deal game but that’s with every car dealership. They followed through with all of the commitments they made during the purchase. It was well worth going to M2 and will recommend to my family & friends. More
It came time to get a different vehicle because mine completely broke and would be cheaper to just purchase a different one. I’m really tight on money and have bad credit so M2 was my savior. My husband completely broke and would be cheaper to just purchase a different one. I’m really tight on money and have bad credit so M2 was my savior. My husband picked out another Jeep, it has high mileage but it was in our price range. This dealership helped me in my current situation and I am happy to have purchased a jeep here. More