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M2 Auto Group

East Brunswick , NJ

2.4
136 Reviews

55 Main Street

East Brunswick , NJ

08816

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Showing 136 reviews

September 21, 2012

So here is my story... I was in a car accident and totaled my car and needed a new one fast. Went to a few places and bought a car for cheap here. This was supposed to just be a temporary car for me b More

by 9erssteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
September 21, 2012

Good experience at the time of sale, with friendly, attentive, non-pushy service. After the sale, we realized that there were several inaccurate descriptions of the vehicle, which were not obvious upon More

by redeyethejedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Sep 26, 2012 -

M2 Auto Group responded

We apologize for the gap in service. In most situations with title work and such, if there is a discrepancy in the sending and receiving of a title it will usually involve information that we are missing. We do not submit title work unless we have all the data requested by the DMV. Sometimes, if a customer doesn't send in payment or submits incorrect information we have to wait until we get the correct information. Again, a sincere apology.

September 18, 2012

I happened to purchase a used car here. It wasn't in the best of condition but it is a car with high mileage. Since I don't travel far it made sense to buy. Unfortunately, I had to spend an extra 500 to get More

by jthomas22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
boris
September 15, 2012

Purchased a vehicle last year and was told it needed nothing. Took it the next week to my mechanic who gave me an estimate for 2500 worth of work that needed to be done. I called them immediately and it More

by scott.bradish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
July 27, 2012

I had little problems with the Honda Civic I purchased but everything was straightened out. Things came out very smooth after talking to Boris. I would say M2 Auto is committed and strive for excellence. More

by tamfan8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
boris
July 24, 2012

Looking for decent car to get to chemo treatments for stage 4 cancer patient. Went on a Saturday afternoon was initially told car was in small accident and told small refundable deposit 10% would hold c More

by redf250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex and Eric
Aug 01, 2012 -

M2 Auto Group responded

We would like to apologize for your recent experience at M2 Auto Group. We take pride in offering quality vehicles and more importantly, being honest with our customers. Vehicle history reports are available for all the vehicles in our inventory. The price of the vehicle has been adjusted accordingly to its history, not it's mileage and condition. We understand that our Posted Policy could be overlooked, but if you refer to your bill of sale it states the refund policy and is to be explained to each customer prior to leaving a deposit. We do not believe that we spoke before but we do want to apologize again for your negative feelings about the vehicle and the treatment you received while here. We want you to know that your experience has led us to make sure that our customers are informed of any prior damage that occurred. Since last year, we have made significant efforts to improve the customer service throughout our dealership, and although I am sure that you might be a little hesitant, I would really like to speak with you to see if there is anyway we can rectify things. I would really like to show you how quickly we can turn things around in your favor.

July 13, 2012

My experience at this dealer was pretty good. Alex was really calm and professional IMO. I bought a second car that is better on gas to take to work every now and then. Doing this also helps with a discou More

by cran2ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris
June 28, 2012

The guy at this place was pretty cool. I went in there to get a cheap used car. They had a bigger selection than I thought they would have had. Everything went very smooth and I have no complaints. Thank you More

by sungolfer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris
June 19, 2012

I would absolutely recommend this dealership. Boris was friendly and knowledgable he answered all my questions. Brois was amazing. He helped me through the entire purchasing process. His personality knowle More

by tbeezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris
May 25, 2012

I went to m2 to help my son buy his first car. They had a good selection for being a used car dealer. Boris was never pushy with us which I really liked. The other dealership I went to practically jumped at More

by bharley99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
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