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M.K. Smith Chevrolet - Service Center

Chino, CA

4.5
42 Reviews

42 Reviews of M.K. Smith Chevrolet - Service Center

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May 30, 2025

Jennifer, is my long-time service writer; Alfred was my very good shuttle driver today; and Danielle at checkout reminded me I had GM points available to spend--all of them are clearly customer service foc More

by genie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
danielle, alfred, jennifer
May 30, 2025 -

M.K. Smith Chevrolet responded

Thank you, Genie, for your wonderful feedback! We at M K Smith Chevrolet truly appreciate your kind words about our team members. It’s great to hear that you had a positive experience with Alfred, Danielle, and your service writer. We’re dedicated to providing excellent service and ensuring our customers feel valued, especially when it comes to the maintenance and safety of their vehicles. We look forward to serving you again soon! Sincerely, The M. K. Smith Chevrolet Team

January 31, 2025

Jaylan in service department is top notch service advisor for MK Smith took care of my 2020 SS Camaro in and out no problem in less than an hour 💯% great dealership in Southern California with Lifetime warr More

by Aswifty11967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylan
December 15, 2024

You were very punctual and very helpful and professional and good service, appreciated, thank you More

by barbarablack123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Once again, the service department did excellent work on my car. From the can do attitude of Jackie Kloski to tghe guys and gals in the back, the whole team is great to work with More

by JEFFNJUDYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacki Kloski
July 30, 2024

Got the truck back with hand prints all over it. I pointed it out to the service person and without hesitation they gave me a voucher for a free car wash. Great guys at M.k.Smith. More

by nome.tersest00
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The service department has thee most unpleasant people. They can benefit from some traing on how to greet people and provide customer service. More

by Maciasmmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names unknown
April 22, 2024

I've never had a better car buying experience. They wont treat you any different after you buy either and have provided such excellent service that I now take my other vehicle there for all of its More

by Jeffwatling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

I have owned my Colorado almost 7 years now and every time I have it serviced the entire Service Team/Department keeps me updated and does an outstanding job to get me in and out as soon as possible! Tha More

by george.lencioni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary,Jennifer,Jaylan,Cashier
February 09, 2024

Service staff is superb. Very professional and friendly. Service performed quickly and outcome was great. More

by blolson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Mike and Miguel
January 10, 2023

Like this dealer they don’t take 8 hours to change Your oils only gripe is they not open on weekends More

by Raider rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry is service
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