Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
43 Reviews of M.K. Smith Chevrolet - Service Center
Sort by
July 26, 2025
My 2009 Chev. Malibu’s starter failed leaving me stranded. Once the vehicle was delivered to M.K. Smith Chev. the Service Dept.had closed for the day Floor manage Malibu’s starter failed leaving me stranded. Once the vehicle was delivered to M.K. Smith Chev. the Service Dept.had closed for the day Floor manager Havier Marquez was extremely helpful in arranging for the car to be serviced in the morning and ended up giving me a ride home when the dealership closed for the day and no other alternative was available. The following morning Jennifer in the Service Dept. phoned me to discuss the issue. The starter was replaced, the dealership’s shuttle driver picked me up at my home and I was able to pick the car up and be on my way promptly. Everyone went well above the call of duty in taking care of this situation.. More
by Othermonkey
May 30, 2025
Jennifer, is my long-time service writer; Alfred was my very good shuttle driver today; and Danielle at checkout reminded me I had GM points available to spend--all of them are clearly customer service foc very good shuttle driver today; and Danielle at checkout reminded me I had GM points available to spend--all of them are clearly customer service focused! I love being able to "shop local" for something as important as the maintenance and safety of my vehicle!' More
by genie
Employees Worked With
danielle, alfred, jennifer
January 31, 2025
Jaylan in service department is top notch service advisor for MK Smith took care of my 2020 SS Camaro in and out no problem in less than an hour 💯% great dealership in Southern California with Lifetime warr for MK Smith took care of my 2020 SS Camaro in and out no problem in less than an hour 💯% great dealership in Southern California with Lifetime warranty on Used Vehicles. Yes you heard right LIFETIME 😁 on Used . Not another dealership offers that . More
by Aswifty11967
Employees Worked With
Jaylan
December 15, 2024
You were very punctual and very helpful and professional and good service, appreciated, thank you and good service, appreciated, thank you More
by barbarablack123
August 27, 2024
Once again, the service department did excellent work on my car. From the can do attitude of Jackie Kloski to tghe guys and gals in the back, the whole team is great to work with my car. From the can do attitude of Jackie Kloski to tghe guys and gals in the back, the whole team is great to work with More
by JEFFNJUDYR
July 30, 2024
Got the truck back with hand prints all over it. I pointed it out to the service person and without hesitation they gave me a voucher for a free car wash. Great guys at M.k.Smith. I pointed it out to the service person and without hesitation they gave me a voucher for a free car wash. Great guys at M.k.Smith. More
by nome.tersest00
Employees Worked With
April 22, 2024
I've never had a better car buying experience. They wont treat you any different after you buy either and have provided such excellent service that I now take my other vehicle there for all of its They wont treat you any different after you buy either and have provided such excellent service that I now take my other vehicle there for all of its maintenance. More
by Jeffwatling
March 26, 2024
I have owned my Colorado almost 7 years now and every time I have it serviced the entire Service Team/Department keeps me updated and does an outstanding job to get me in and out as soon as possible! Tha time I have it serviced the entire Service Team/Department keeps me updated and does an outstanding job to get me in and out as soon as possible! Thank You, George More
by george.lencioni
February 09, 2024
Service staff is superb. Very professional and friendly. Service performed quickly and outcome was great. Very professional and friendly. Service performed quickly and outcome was great. More
by blolson8
