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M.K. Smith Chevrolet
Chino, CA
615 Reviews
Welcome to M. K. Smith Chevrolet
Founded in 1941 by Meredith Kopp Smith, M. K. Smith Chevrolet in Chino, CA has been owned and operated by the Smith family for 3 generations. We continue to be grateful every single day we open our doors for the wonderful loyal customers we have made throughout the years. Our customer base continues to grow by word-of-mouth due to the friendly and professional atmosphere created by our knowledgeable staff. From this we generate a high percentile of repeat and referral business allowing us to pass advertising savings to our clientele!
Marc Smith and Todd Smith continue to run M. K. Smith Chevrolet and value strongly the customer-first tradition their grandfather and father had before.
M. K. Smith Chevrolet is a family owned and operated dealership that has very proudly been serving the area since 1941. Putting our customer's needs first has enabled us to have a strong repeat and referral business for the past 80+ years. Yes, 80+ Years! Something we are very proud of. Our goal is simple. Deliver exceptional service, both before and after the purchase. M K Smith proudly serves Inland Empire, Glendora, Ontario, and Upland, CA areas and beyond.
Let us show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 615 reviews
January 28, 2020
The dealership needs to work on the time of service the vehicle, the wait is always to long......everyone is very nice and professional but they don’t know how to show customers how to access their points. vehicle, the wait is always to long......everyone is very nice and professional but they don’t know how to show customers how to access their points. Maybe one or two people at this dealership can help you but everyone else is useless. More
by markiere
Verified Customer
January 28, 2020
Helpful, Friendly and Caring MK Smith employees are always available to answer any question and willing to figure out the best price for you and your family. MK Smith has a relaxe MK Smith employees are always available to answer any question and willing to figure out the best price for you and your family. MK Smith has a relaxed low pressure atmosphere that allows you to take your time and make the right decision for your family or business. Not to mention their service department is amazing!!! More
by F8htchr
Employees Worked With
Marc Smith, Alan Ocana
January 28, 2020
Bought a new Traverse and used MK Smith Repeat buyer. I like the personal nature of a smaller dealership. Always try to shop in Chino. Excellent staff in sales and service. Will continue Repeat buyer. I like the personal nature of a smaller dealership. Always try to shop in Chino. Excellent staff in sales and service. Will continue to use MK Smith for all services. More
by appraisalshoppe
Employees Worked With
Tim Vondran
January 27, 2020
Had a great Experience,Flew in from Seattle and all the paperwork was ready I was in and out within An hour or two.Everybody was very nice and polite,Thank you for the 2019 Silverado 2500 LTZ, Z71, Work wi paperwork was ready I was in and out within An hour or two.Everybody was very nice and polite,Thank you for the 2019 Silverado 2500 LTZ, Z71, Work with Matt and Stacy pick me up at the airport, Awesome people More
by snshart29
Employees Worked With
Matt and Stacy I give them a 10 in my book .Never met Tim and never met Jason
January 27, 2020
excellent customer service I loved my experience at MK Smith Chevrolet. Tim was easy to deal with and the manager Jason was outsatanding. They made my decision easy and I did no I loved my experience at MK Smith Chevrolet. Tim was easy to deal with and the manager Jason was outsatanding. They made my decision easy and I did not feel pressured in making my decision to purchase my vehicle. This is my fourth vehicle in 15 years at MK Smith I have tried other dealerships and this is hands down the best. Thank you. More
by ken92
January 27, 2020
TREATED WITH REPECT AND KINDNESS, WHICH MEANS A LOT TO ME. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. More
by FREDASILVA1946
January 27, 2020
I was very impressed with the salesman Alan Ocana. The whole process was very quick for a purchase. And Jovi in finance did wonders for us to help make our payment reasonable. Definitely recommend MK whole process was very quick for a purchase. And Jovi in finance did wonders for us to help make our payment reasonable. Definitely recommend MK More
by JPV316
Employees Worked With
Alan Ocana and Jovi in finance both five stars
January 27, 2020
Quick Sale I found a 2017 Equinox on the M K Smith website. It had everything I wanted and was a good price. I texted to confirm that it was there and Alan met I found a 2017 Equinox on the M K Smith website. It had everything I wanted and was a good price. I texted to confirm that it was there and Alan met us right when we got to the dealership and met us at the truck with the keys. We took it for a test drive. Then went in to start the paperwork. Everyone was professional and helpful. The finance guy was great too. Great experience. More
by cooltchr2
Employees Worked With
Alan Ocana
January 27, 2020
I had a great experience with MK Smith service. They diagnosed my problem and repaired it same day. They were friendly and professional. I would bring my car here again. diagnosed my problem and repaired it same day. They were friendly and professional. I would bring my car here again. More
by catherine.vandenberge
Employees Worked With
Gary in Service Dept
January 27, 2020
This was the second time in a row where I received substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has cause substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has caused us to scramble to rearrange our schedule. Seems like they don’t have enough staff on hand to deliver on their promises. More
by jjunlv1
