M.K. Smith Chevrolet
Chino, CA
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Sales was very friendly and helpful. Only issue was, I was told that swapping out my cloth seat for leather wasn’t an issue but when it came down to signing papers work, I was told to purchase them throug was told that swapping out my cloth seat for leather wasn’t an issue but when it came down to signing papers work, I was told to purchase them through a 3rd party. I’m very unhappy with being mislead because now I’m stuck with cloth seats when I was told that they would be swap with no problem. I felt at the beginning I was being taken care of but afterwards I felt lied to so the sale would be faster for them. I feel they were more worried about the sale then customer service. More
What a great place to buy a car! Super fast! No haggling! Everyone we encountered were so incredibly nice and helpful! Definitely would recommend MK Smith to friends and family!! Everyone we encountered were so incredibly nice and helpful! Definitely would recommend MK Smith to friends and family!! More
Excellent service. Willing to work with me. Didn't leave me when I had questions and answered them. They even called me about trucks that came in that I looked at. me when I had questions and answered them. They even called me about trucks that came in that I looked at. More
Stacie my sales agent on line was the most amazing people helping me getting my car awesome team My wife will be enjoying her car helping me getting my car awesome team My wife will be enjoying her car More
Terrible customer service They need to practice what they preach. Calling me at 4:45 pm to let me know my truck is done. I rush over and they close at 5 pm. What kind of custom They need to practice what they preach. Calling me at 4:45 pm to let me know my truck is done. I rush over and they close at 5 pm. What kind of customer service is that? Then to top it off my truck is blocked in with the gate unlocked is that suppose to make me feel like my truck is in a secure place. I will Never go to this terrible xxxxen dealer again. If anything happens to my truck i will definitely come after you guys for all the inconvenience you guys caused to me in 1 day. More
I was referred by a friend to mk smith and Jesse Gutierrez. I called ahead and told him what I was looking for. Next day went in and he had a vehicle ready for me went thru the process hassle Jesse Gutierrez. I called ahead and told him what I was looking for. Next day went in and he had a vehicle ready for me went thru the process hassle free. More
Great personable experience. Quick in and out with what I was looking for. Affordable price and not a long wait to finish up paperwork. Definitely will come back. was looking for. Affordable price and not a long wait to finish up paperwork. Definitely will come back. More
I’ve bought several Trucks from MK Smith and have referred numerous friends and family. I’ve always felt well taken care of every time I have been there. Their family business and it shows. referred numerous friends and family. I’ve always felt well taken care of every time I have been there. Their family business and it shows. More
Did not like the service not happy had better service wen I bought my first car from there everything had changed bad attitude did not Clare if you brought a car or not wen I bought my first car from there everything had changed bad attitude did not Clare if you brought a car or not More