M.K. Smith Chevrolet

All in all, our buying experience was decent but there was a lot of things that could've been done better. We have to return to the dealership to get a couple of dings buffed out on the driver side door & was a lot of things that could've been done better. We have to return to the dealership to get a couple of dings buffed out on the driver side door & the experience took way too long, in general. Our salesman, Billy, didn't know much about payload of the truck we were buying and how that relates to towing a trailer. My wife was kind enough to explain how it works. Initially, the salesman didn't want to show us the car because we got the impression he didn't think we could afford it - huge mistake. But he was a young man, still has much to learn. More

Billy was the best help and went above and beyond to getting me into a car for me and my family. Walked out with the best deal and it was the best experience I’ve had at any dealership! 👌🏽 getting me into a car for me and my family. Walked out with the best deal and it was the best experience I’ve had at any dealership! 👌🏽 More

Before heading out there (since I live about an hour away), I first called to confirm a few of things: 1) If they had the vehicle in stock. 2) To confirm the price that was listed by them on autotr away), I first called to confirm a few of things: 1) If they had the vehicle in stock. 2) To confirm the price that was listed by them on autotrader. 3) If there were any markups, addendums and/or ad-ons. I was told that the vehicle was in stock, the price was accurate and they had NO markups or ad-ons. GREAT- on our way we go, with kids in tow. That was the worst mistake ever! I’ve been shopping a few days, so I know what the market is like, and I understand some dealers have markups and some don’t. After a test drive, we went inside to start looking at the numbers, I told them that I already had my own financing through my credit union and you won’t believe what came out of their mouth... they said that Chevy wouldn’t allow anyone to purchase a vehicle cash or with their own credit union financing and that I HAD to finance with them, because checks from credit unions were bouncing. REALLY? CHECKS FROM CREDIT UNION BANKS WERE BOUNCING?!?!? Could you not come up with a better sales pitch??? Chevy doesn’t own your dealership. It was completely ridiculous. I actually feel sorry for the sales guys that are made to make those completely atrocious lies. I asked him to give me the out the door price, and he came back with about $18k higher than the sales price. Huh? How did that happen? Well besides the taxes & fees (which I understand), there were addendums/ad-ons that cannot be removed. I disputed this, relaying the conversation I had with them BEFORE I made the drive over there. Then, he brings in his manager, He was rude, aggressive and arrogant, and thought he could talk me down. He was extremely angry and in his words said: “you’re not letting me make any extra money off you”, “you’re not letting me make money off the financing and now you want me to remove all the ad-ons?”. I was highly annoyed that they made me waste my time, but they seemed angry once I made it clear they were not getting my business. The owner should be EMBARRASSED of how their employees, specifically their manager acts and treats customers. DO NOT WASTE YOUR TIME TO GO TO THE M.K. Smith Chevrolet Dealership! More

Very professional and appeared to be an honest group of employees. The vehicles were well maintained and the staff was polite and helpful. I would recommend this dealership to a friend. employees. The vehicles were well maintained and the staff was polite and helpful. I would recommend this dealership to a friend. More

Everyone was super helpful and personable. The process was simple and fully-explained. My kids were made comfortable and included in the conversation. Thank you for your kindness was simple and fully-explained. My kids were made comfortable and included in the conversation. Thank you for your kindness More

We have bought a few cars from MK Smith before and in is a wonderful experience. Very first class from all departments. Would always come back. a wonderful experience. Very first class from all departments. Would always come back. More

Everyone that helped us were excellent! Very knowledgeable, kind and treated us like we were their family. The best buying experience I’ve ever had purchasing a car. Thank you for hiring the rig knowledgeable, kind and treated us like we were their family. The best buying experience I’ve ever had purchasing a car. Thank you for hiring the right kind of people, caring and extremely efficient. More

People at the dealership was nice, they talked friendly, said they would take care of me because they are "different" from other dealerships... My car got a blinking check engine light less than a month af said they would take care of me because they are "different" from other dealerships... My car got a blinking check engine light less than a month after purchase. Car started shaking on the freeway. I think the transmission or something is broken. Waiting to get it towed and checked out. I would not recommend purchasing a used car from this dealership. More

It was a pleasure working with both Curtis and Matthew. They made us feel like we mattered and our needs as well as wants mattered as well. If it wasn’t for them we may not have bought a vehicle from your They made us feel like we mattered and our needs as well as wants mattered as well. If it wasn’t for them we may not have bought a vehicle from your dealership. More

Love being apart of the CHEVY family!! They’re 5 stars Love being apart of the CHEVY family!! They’re 5 stars all around in my book. Big THANKS to all who helped with the purchase of my new truck 😃. Love being apart of the CHEVY family!! They’re 5 stars all around in my book. Big THANKS to all who helped with the purchase of my new truck 😃. More