M.K. Smith Chevrolet

Great service. There was no pressure on purchasing a vehicle. The process was a lot faster than I thought as well. Thank you guys There was no pressure on purchasing a vehicle. The process was a lot faster than I thought as well. Thank you guys More

Mr.Marc Smith , made arrangements so I had a great Salesman assisting us his name was Jose, knowledgeable, kind , courteous and ultimately made my goal a reality! Jose along with the finance staff got Salesman assisting us his name was Jose, knowledgeable, kind , courteous and ultimately made my goal a reality! Jose along with the finance staff got my payment exactly where I needed it! More

Jason and staff were awesome and took time to make sure the truck meet my standards. Dr. Stewart the truck meet my standards. Dr. Stewart More

My only criticism of the sales process, was that we were discussing the MSRP price all along and then ... BAM! ... here are an additional $3K of dealer add-ons. I think that would have been better to tell discussing the MSRP price all along and then ... BAM! ... here are an additional $3K of dealer add-ons. I think that would have been better to tell us about up front. It kind of came as an unwelcome surprise as we started negotiating the final sales price. More

My purchase experience was pleasant. The process went quickly - it wasn't an all day affair, which was gret. My dealer was really nice. With that said, I did not read my contract so that The process went quickly - it wasn't an all day affair, which was gret. My dealer was really nice. With that said, I did not read my contract so that part is on me. Upon review days later after purchase, I learned my finance rate is higher than I was told, the car purchase price was higher than I was told and higher than other cars of the same model, and I agreed to accessories that was not discussed. I negotiate contracts for a living. But I failed in every respect to advocate for myself. At the end of the day, that's on me. But I cannot give this dealer five stars. Another issue is that I was not provided the paperwork that the IRS requires in order to be eligible for the clean car tax credit. Finally, I did not get the blue book value for my car, which I knew going in. But I thought my car was 4K cheaper than it end up being. Needless to say, I feel that I was taken advantage of a bit. More

Wonderful experience. Went out of their way in getting me the car I wanted. Provided me with a loaner vehicle until my check cleared. Had started a new job that required m Went out of their way in getting me the car I wanted. Provided me with a loaner vehicle until my check cleared. Had started a new job that required me to drive further out. The car I had would have broken down within a week. Always available via phone. Kept me updated and worked with me every step of the way. More

Great experience working with mk smith’s exceptional staff. Just the right car at the right price. Recommend this dealership to anyone looking for their next vehicle. staff. Just the right car at the right price. Recommend this dealership to anyone looking for their next vehicle. More

Everyone was above and beyond exceptional in helping me and my hisband walk out with a car. The Dealership was very clean from the bathroom to the lobby. My husband thought he was at home.looking at the fo and my hisband walk out with a car. The Dealership was very clean from the bathroom to the lobby. My husband thought he was at home.looking at the football game. Wd thefe for hours but the time went by so fast. More

Jose the salesman is not a honest person. He took advantage of my limited English. Jose told me while I was signing the contract that all of the protection package was included on the vehicle He took advantage of my limited English. Jose told me while I was signing the contract that all of the protection package was included on the vehicle price. I asked to get this protection cancel and they took my car away along with the copy of my contract. They treating me by saying that the will sell my car for a lower price and I would pay the difference. Jose also told me that they will not refund my down payment because I had put in 300 miles and scratch a tire rim. I will not longer shop in this dealer. More

Great friendly nice awesome a great dealership Jose and jesse were great and helped a lot jesse were great and helped a lot More