M.K. Smith Chevrolet

Very good experience, Javier the salesman was helpful and relatable. Price of vehicle was fair. I would recommend shopping for your next car at MK Smith dealership. relatable. Price of vehicle was fair. I would recommend shopping for your next car at MK Smith dealership. More

I visited MK Smith Chevrolet looking for a 2024 Trax 1 RS. They had one on the lot I was interested in. Ivan Zelfo was the guy helping me to negotiate a deal. From the get-go, I told him very clearly t RS. They had one on the lot I was interested in. Ivan Zelfo was the guy helping me to negotiate a deal. From the get-go, I told him very clearly that I did not give him permission to run my credit until a deal was negotiated. He asked me for my personal information and began filling out a credit application. Ivan reassured me that my credit would not be run without my permission and that he was only filling out the application to expedite the process in case we did come to an agreement. I gave him the information he requested, including my social security number. I told him once again that I did NOT authorize my credit to be run until he had made a deal. We went back and forth for a couple of hours and could not come to an agreement. The manager then "came to the rescue" and pretty much told me I had to purchase this extended warranty (an additional almost $4,000), which I declined. He told me that unless I purchased the extended warranty, they would not sell me the vehicle. I could not understand why they wanted to force me to buy the extended warranty. Extended warranties are optional, and it should be up to the consumer to accept or decline. I did not want the warranty, so I said thank you and walked out. Two days later, I found the car at another dealer and purchased it without any issues and without being forced to buy the extended warranty. This morning, I got a notification from Experian. MK Smith ran my credit WITHOUT my permission. This is enfuriating, and I am also concerned that they now have access to my personal information. Do not buy a vehicle from MK Smith Chevrolet. They have very unethical business practices. I will be contacting the Federal Trade Comission, Better Business Bureau, and will file a formal complaint against MK Smith Chevrolet, Ivan Zelfo, and his manager. More

Ralph Lopez was an extraordinary Sales Manager in meeting my needs to purchase the vehicle i requested, made my experience excellent in delivering what he negotiated, smooth and simple the way car buying sho my needs to purchase the vehicle i requested, made my experience excellent in delivering what he negotiated, smooth and simple the way car buying should be, i will definitely recommend Ralph to my friends and family an i am definitely going back to him to purchase in the future. More

Kind, courteous, efficient, respectful, nice employees. Honest service people. loved Imaery G. The actual service is great too. I've bought two autos from them, They are close to my home, so convenient! Honest service people. loved Imaery G. The actual service is great too. I've bought two autos from them, They are close to my home, so convenient! More

Great service! Great personalities & knowledge. Easy transaction! Would highly recommend MK Smith if you are looking for a Chevy. Great personalities & knowledge. Easy transaction! Would highly recommend MK Smith if you are looking for a Chevy. More

I was treated with kindness a d respect by all staff, especially Imaery and Javier. Keep up the good work especially Imaery and Javier. Keep up the good work More

Ralph was awesome. Love buying from MK Smith. I’ll be calling Ralph for my next car in a year or two. Love buying from MK Smith. I’ll be calling Ralph for my next car in a year or two. More

Always treated me great . M. K. Smith is officially my dealership. I bought 3 vehicles and 2 leases from them in he last 9 years. M. K. Smith is officially my dealership. I bought 3 vehicles and 2 leases from them in he last 9 years. More

Jordan was the one who sold us the truck. He was very helpful and efficient. He was kind and we didn’t feel forced to do anything. He was very helpful and efficient. He was kind and we didn’t feel forced to do anything. More

Ralph Lopez was a great help. the process took a while, the price was a little high compared to some of the other trucks I have seen on line but they didn't have the warranty I re the process took a while, the price was a little high compared to some of the other trucks I have seen on line but they didn't have the warranty I received. More