Stan McNabb Ford - Service Center

oil change Went in for an oil change. Was greeted by name as I walked in. My car was ready in 30 minutes. Great experience. Will continue to bring our vehicles h Went in for an oil change. Was greeted by name as I walked in. My car was ready in 30 minutes. Great experience. Will continue to bring our vehicles here. More

Excellent impromptu service My head was stuck shut and I could not get it open so I called and asked if there was something magical they could tell me to do and he said no and he My head was stuck shut and I could not get it open so I called and asked if there was something magical they could tell me to do and he said no and he told me what to do i that we had done all that so I said just bring it down will help you. Took it down they opened it up Korean employment went back the next day got my oil changed the service and kindness of the dealership was excellent I would recommend them for any service that you may not need on your vehicle. More

Charges From what I read I was charged over $ 6.00 to make up the service order. I could not believe this after being charged over $ 100.00 for a key to my tr From what I read I was charged over $ 6.00 to make up the service order. I could not believe this after being charged over $ 100.00 for a key to my truck More

Repair and check all components Good Job Finished when promised Friendly and nice A little more expensive than expected but good work should earn a good price Very satisfied Thanks Good Job Finished when promised Friendly and nice A little more expensive than expected but good work should earn a good price Very satisfied Thanks More

A Pleasant Surprise I have not had good experiences, in the past, with auto dealerships. The service was often overpriced and lacked clear communications concerning probl I have not had good experiences, in the past, with auto dealerships. The service was often overpriced and lacked clear communications concerning problems addressed. However, my experience at Stan McNabb Ford was completely different. The Service manager ask for my input and addressed each problem, keeping me informed as the service progressed. I was very happy with the results and the competitive price for the services provided. some of the services I expected to be charged for were provided without charge. It was the best experience I have ever had at any dealership or auto shop. I will certainly return for my future service needs. More

Excellent service The employees are friendly and welcoming each visit I've had. The service is always completed in a timely fashion. They always take time to explain an The employees are friendly and welcoming each visit I've had. The service is always completed in a timely fashion. They always take time to explain any questions I may have. Always make you feel at home! More

Oil change / low tire pressure light The dealership staff was very friendly knowledgable. The sevice visit that included an oil change and tire patch was fast and reasonably priced. I The dealership staff was very friendly knowledgable. The sevice visit that included an oil change and tire patch was fast and reasonably priced. I would highly recommend this dealership and service department to my friends and family. More

Unexpected Service They always work my vehicles in when I need them and take care of the issues. They keep me informed regarding repairs and they give me options regard They always work my vehicles in when I need them and take care of the issues. They keep me informed regarding repairs and they give me options regarding repairs.and costs. More

Good Service Center Most of the Time I recently had my normal oil change and tire rotation. They always do a good job for me and on this visit they even found a tire the had a small leak I recently had my normal oil change and tire rotation. They always do a good job for me and on this visit they even found a tire the had a small leak and needed replacement. They ordered me a new tire and installed it without any problems. Then I noticed an odd sound while driving and I returned to have it checked and they weren't completely sure what is was, but suggested I replace the additional 3 tires. I agreed, and they were to order the tires. After I left the service center I found that most of the noise was gone, and I believed that when they removed and replaced the tire I said most of the noise was coming from that it corrected the problem. I believe that the tires were not installed evenly during rotation and I thought I would check the other tires. I found the lug nuts were over-tightened, where if I had needed to change a tire while on the road, I would never have gotten it loose. Additionally the lug nuts are rounded off and damaged. More