Lynnes Nissan Subaru - Service Center

Fault advise with car the don't have, like Toyota tundra 08 when get there car nowhere to be found. Veri deceiving company. Do g 08 when get there car nowhere to be found. Veri deceiving company. Do g More

terrific very pleasant i brought my suburu in for an oil change ended up buying a car. the salesmen was miguel sanchez. he was terrific, very good at what he very pleasant i brought my suburu in for an oil change ended up buying a car. the salesmen was miguel sanchez. he was terrific, very good at what he does i know i used to be one at nissan in stanhope! kudos to miguel thank you again john j. bottone 1 More

Damaged my Car - Did oil change and only put in 1.5 quarts I took my car for the first free oil change after buying a Volkswagen Jetta from Lynne's and it was a disaster. I called the day prior to being sched I took my car for the first free oil change after buying a Volkswagen Jetta from Lynne's and it was a disaster. I called the day prior to being scheduled for the oil change to verify they has the parts as I live 40 minutes away and was told of course we have the parts. I drive all the way there and they did not have the parts and I had to reschedule the oil change. I wasted time and gas driving there for nothing and had to go back a week later. I did get the oil change, which took 3 hours, but when I picked up my car the oil change light was still on in the car. The mechanic said it was not a big deal and reset the system. Six months after I had the oil change my car was not running well and was making all kind of strange noises. I went to the Volkswagen dealer and was told the car was 3 quarts low on oil and the car only takes 4.5 quarts of oil. I only had 1.5 quarts of oil in my car! I was not burning oil and there were no leaks. The mechanic at the dealer told me the only way this could happen is when I had the oil change they did not put enough oil in my car and the system was reset to think the current level of oil was the correct amount. I was furious as I was told that driving for 6 months with 3 quarts low on oil, with only 1.5 quarts in the car, probably caused permanently damaged my engine in the car. I called the service department to speak to the manager of Lynne's but he was not in. At this point I expect them to do nothing about this problem but I sure will not be going to Lynne's again as they cant even do an oil change correctly and have damaged the engine of my car. More

2017 Rogue Transmission FAIL I had a great experience when leasing my vehicle, but two years later I had to deal with transmission failure on a 2017 rogue. After leaving my car a I had a great experience when leasing my vehicle, but two years later I had to deal with transmission failure on a 2017 rogue. After leaving my car at the Lynnes service center, I didn't get a call saying that my car would be kept overnight OR that it would take a WEEK to fix. I had to call to get an update on my car. Shouldn't they be calling ME? It was great that this issue was covered under warranty, but I was also left without a car that I'm paying monthly for! I was told by the service department that I would be able to get a free rental until the repairs were made on my vehicle. It's been two days since I dropped off my car and still no rental. No one follows up with me or has the decency to call me back and update me on my vehicle and/or rental vehicle. Not only am I NOT buying out this 2017 Rogue at the end of the lease, but I'm strongly considering taking my business somewhere else. The service is unacceptable. More

Bad service, zero to none customer care. I was transferred on the phone twice with no explanation and no introduction whatsoever. The first time I had a service it was factory defect and beca I was transferred on the phone twice with no explanation and no introduction whatsoever. The first time I had a service it was factory defect and because it out of warranty I had to pay all out of pocket. The worst part is that even though things started to fall apart, there was no care as to the fact I purchased the vehicle there. I was treated like I was coming in for an oil change even though I bought a car there. The cherry on top was that the service manager treated me like I was asking for a favor, again no customer care from anyone I spoke to there which includes at least three different people. Never going back there or any of their affiliates. More

Great service I just returned from having my car repaired on a recall campaign, my service writer Stewart Cirina did a great job. He not not only found a convenient I just returned from having my car repaired on a recall campaign, my service writer Stewart Cirina did a great job. He not not only found a convenient time to bring it in, the car was in and out in a very reasonable amount of time. Lynnes Nissan service and sales are both excellent. More

Excellent Service Team My service person is Jolly, she's amazing. The whole staff and manager are exceptional. Always treats me like a family member. I have been a part My service person is Jolly, she's amazing. The whole staff and manager are exceptional. Always treats me like a family member. I have been a part of this team for many years...and will be a loyal customer..With this outstanding service. More

REPAIR SERVICE I work at a nearby hospital and have bought or leased my last three cars from this Nissan. Their service staff is always knowledgeable and helpful; t I work at a nearby hospital and have bought or leased my last three cars from this Nissan. Their service staff is always knowledgeable and helpful; their shuttle service brings me back and forth from work so I don't even have to take much time out of my busy schedule. More

Too pricey, coupon is worthless, they will rip you off! If you buy a subaru at Lynns, do not service it here. $90+ TAX for an oil change and a half assed car wash. But what gets me is the coupons they send If you buy a subaru at Lynns, do not service it here. $90+ TAX for an oil change and a half assed car wash. But what gets me is the coupons they send by mail or e-mail $49.99 for oil change and tire rotation good deal right? WRONG, it's for cars that use regular oil?!?! What newer Subaru uses regular oil? with 25k you want to change my coolant?!?! I don't think so. Follow the maintance schedule from the manufacture, don't let service dictate what service they feel you need. More

If you're looking to have your car serviced here, make sure you ask all pricing related questions beforehand and read anything they ask you to sign or initial VERY CAREFULLY. There is a $120 diagnost make sure you ask all pricing related questions beforehand and read anything they ask you to sign or initial VERY CAREFULLY. There is a $120 diagnostic charge even if you don't get your car repaired there. That's not the problem.The problem is that you're not always explicitly told they will run a diagnostic beforehand, but they ask you to sign something that covers them on that and they seem to run a diagnostic for EVERYTHING! I learned this after my husband took our car in several months ago for an oil change and asked about a noise we heard. The only work done was the oil change, yet we were charged $144.23. When I questioned the charge I was told it was for a diagnostic and that my husband signed for it not realizing he was authorizing this charge beforehand. He thought he was signing a service agreement or something allowing them to change the oil. Today I called them reporting that our windshield wiper wasn't properly working and asked if a charge would be given to simply look at it. I was told they might need to run a diagnostic or charge for the time it takes to figure out the problem because it could take several hours. I called another dealer and was told that if the problem could physically be seen by taking a look there was no charge... makes total sense to me! However, my husband figured it out in 10 minutes! Seems we only needed to tighten the nut at the base. I will not take my car back to this dealer because I don't trust them. I have no problem paying for a reasonable bill, but don't swindle customers into paying extra cost for unnecessary diagnostics. THAT'S BAD BUSINESS!!! It's also bad business to not clearly state what will be charged BEFOREHAND! If I can't trust that you're giving me honest business, I can't trust you with my car! More