Lynnes Hyundai

I needed to replace my car and went to Lynnes because they advertised the used car that I wanted. They bait and switched me and tricked me into paying 9k more than I agreed to. They are disreputable and they advertised the used car that I wanted. They bait and switched me and tricked me into paying 9k more than I agreed to. They are disreputable and dishonest. I did not learn about their scam until I heard from the PNC bank. I asked for paperwork several times and did not get it until 9 days after the sale when I went into the finance office and brought the issue to the managers attention. I was given the run around 3 times when requesting it.. Ernie the finance guy told me that he was not happy about what had happened, that he would not want to run into me in public given the knowledge of what was done to me and assured me that he would resolve the issue. He then refused to see me when I returned and Casey and John managers told me that the nearly 9,000 trade in was gone, they would give me $25k for the they charged me nearly $40k for (due to add ons that I did not ask for and was told that I get as included in the warranties ) so I am underwater with the bank in addition to the trade "being gone" where did it go .... and are they serious? To add insult to injury I found that the car that I just bought needs maintenance and I have yet to receive license plates that they "take care of". Don't let them take care of you... More

These people are a danger to unsuspecting customers. Avoid this dealership at all costs, One star is far too good a rating -5 is more accurate. Do not trust a word any of them says. Avoid this dealership at all costs, One star is far too good a rating -5 is more accurate. Do not trust a word any of them says. More

This is a bait and switch store. The sales man had me in every other car than the one I went to purchase. I called on my way there to confirm that the car had not been sold and was p The sales man had me in every other car than the one I went to purchase. I called on my way there to confirm that the car had not been sold and was promised it was available. When I got there the car was nowhere to be found. 6 weeks later it is still on the website. If buying from them get a detailed invoice to avoid being upsold by several thousand dollars. Also get the price not the monthly payment to avoid being misled about what you are actually being charged. More

Better Business has given them a F. I am here to agree, they excell at fing customers. I am here to agree, they excell at fing customers. More

I unfortunately have to edit this review after having my Palisade for 4 months. They took my returned BM lease and after telling me I owed nothing, almost got me sent to collections for not paying the net r Palisade for 4 months. They took my returned BM lease and after telling me I owed nothing, almost got me sent to collections for not paying the net return fee (less the month I already paid in!) After calling MANY times trying to get more information about what occurred, I finally call to find my salesman was no longer there and was told they were "not aware the return fee was not listed in the settlement payment". They did not offer to settle the fee even though I signed an affidavit stating I did not owe anything. They promised to send me a check but a month later-- nothing. Seems like they will say whatever they need to in order to close the deal but don't follow up with good customer service. I shouldn't have to call across multiple days to get a call back! More

Went to see a vehicle I saw Online. The salesman was very friendly and respectful. We Negotiated a Deal. I was told that they would reach out to me with the final price. Waited 2 weeks. The salesman was very friendly and respectful. We Negotiated a Deal. I was told that they would reach out to me with the final price. Waited 2 weeks. I gave them a call to see what was the status of the offer. Another Gentleman said that they cannot finalize the negotiated offer because they had to fix an issue. So the marked price was the price for the vehicle. So I was still interested in the Vehicle until I was sent the breakdown expense and saw $4000 in extra fees excluding taxes and document fees. This is legal robbery. And was told the extra fees are standard. I’ve bought numerous cars from dealers and never experienced a mark up of $4000. Especially when the vehicle is almost 9 years old. Was definitely disappointed. I would not recommend this dealership. More

Hmmmm. What can I say. This is my second review and it isn’t any better than the first. I called to let them know, before they were able to get my registrat What can I say. This is my second review and it isn’t any better than the first. I called to let them know, before they were able to get my registration to me, that whoever did the pinstriping didn’t finish it on the driver’s side. They asked when could I bring it up and I told Joe, one of the manager’s, when and he said it had to be sooner than that. I said to him when the guy is ready call me the day before so I can bring it up there. Never a phone call. I also emailed James Morando about it and he said they would get it done. All this took place in August. Here it is the beginning of October and still never a phone call. Luckily I have a great place that was able to take it all off. I was so pissed at Lynne’s auto dealer. I hope the big guy Al reads these reviews. I will have no more to do with this dealership. More

Don’t fall for their deceptive sales tactics. They are the reason car salesmen have such a bad reputation. First, their online prices are 100% false. Spent my day working with Zain on an $80,000 They are the reason car salesmen have such a bad reputation. First, their online prices are 100% false. Spent my day working with Zain on an $80,000 vehicle. Offered $16,000 for my trade in ($7,000 below the KBB trade in value. I was also doing $9,000 cash down and paying taxes and registration fees out of pocket. This man had the audacity to come back to me with a financed amount of $90,000. I stopped listening at a $10,000 “reconditioning” fee for a practically new vehicle with just 13,000 miles on it. He did graciously agree to add an extra key -_- Stay away from them and if you absolutely have to purchase with them, review your documents in detail. Don’t let them fool you! There are plenty of dealers you can take your business to. More

The mixed reviews must be coming from those who are impatient or have never purchased a car during this tough economy. I would absolutely recommend this place to anyone who is looking for used, new or impatient or have never purchased a car during this tough economy. I would absolutely recommend this place to anyone who is looking for used, new or just a new dealership to check out in the area. I went in to check out a 2018 Subaru from my salesman Axel and he was nothing but professional and interpersonal. He gathered more information about me, my lifestyle and what my daily life consists of in order to create a vision of where we could meet within our negotiation and price point. At first, we both started off on two different ends on where we saw the value but his determination and willingness to work with me back and forth with our deal paid off ultimately letting us come to a fair and mutual agreement. Having a salesman who wants to see you win while also seeing getting there difficult job completed is somewhat hard to find in this day in age and I am so glad I came across Axel for my last vehicle at Lynnes Hyundai. 5 stars, don't hesitate if you've been thinking! More