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Lynn Layton Ford - Service Center

Decatur, AL

4.6
331 Reviews

331 Reviews of Lynn Layton Ford - Service Center

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November 17, 2023

Other than being 30 minutes late, it was great. Only took 10 minutes to finish two recalls. More

by WARDBG1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Everything went better than expected. I really appreciate the quick service and the car drop-off More

by drsfewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Always a great experience at Lynn Layton Ford. Use the Quick Lane every time to ensure my vehicles are serviced properly. More

by J J 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

We enjoy visiting this dealership. Very pleasant and courteous. They make the waiting as pleasant experience as possible. More

by Deborah Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I had a warranty issue on my Ford Escape. I had the vehicle towed to you on 9/11/23 and just got it back on 11/8. Lack of communication and clarity of the status of repairs. More

by EDMONDS0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Great service every time I go. The guys at the front are so friendly and nice. I have taken my car here since I bought it for my oil changes. More

by BOBBIE_N1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Called for truck maintenance and they got me in right away and provided the fix and service. More

by SCHNIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 31, 2023

Always have speedy and excellent service. Vehicle is always serviced right on the first trip. Never had any problems with the 3 Ford vehicles this dealership services. More

by J J 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

good service fast and clean. only service i use because i seem to trust speedy service More

by ROGERCOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Very rude an unprofessional when my wife took her car for service, we are not happy More

by blakeskaggs825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not say name
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