Back

Lynn Layton Ford - Service Center

Decatur, AL

4.6
330 Reviews

330 Reviews of Lynn Layton Ford - Service Center

Sort by
January 07, 2024

I had an oil change and 4 new tires installed at the quick lube and the service was very good. More

by BAKINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees at Quick Lube not listed
January 06, 2024

Great trustworthy service by qualified people! Just wish the prices for services would quit going up. More

by KRUNAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Oddity; miles to empty was +/-400 but showed 262 after reprogramming. It’s now reading 274 but hasn’t fully reset (it’s Saturday, he was out Friday). More

by DOUG.KEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbey
January 05, 2024

Service has always been excellent. Joe Miller the Service advisor has always been courteous and respectful. More

by RFALSUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Always have had a first-class experience! Joe is awesome and I am always satisfied the results. Would like some fresh coffee More

by gbrown3622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2024

Truck has been in shop 3 times for charging fault alarm I have paid over 1300 dollars and the alarm still isn’t fixed. I understand this is a intermittent problem but the truck is smart enough to tell me the More

by HOOKEMBASSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen smith
December 31, 2023

I appreciate the quick lane. I show up early on Saturday and they get me in about. More

by MooreMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Great service. Appreciated their help. They changed the oil and rotated my tires. Thank you. More

by patriciaaclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

The pick up service was both a surprise and a demonstration of fords awesome service ! More

by mattnelson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Took 2 hrs to change oil and rotate tires. Was told when I ask how long it would take was told 45 minutes to one hour. More

by TRIKER0
Recommend Dealer
No
Employees Worked With
Don’t know their names
...
16
...