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Lynn Layton Ford - Service Center

Decatur, AL

4.6
329 Reviews

329 Reviews of Lynn Layton Ford - Service Center

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March 02, 2025

Don't want to write an editorial on service. Of there was a problem, it would have been solved at time of service More

by rhwilliams122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non a these employees was involved. Went to quik lane for sevice
February 20, 2025

I don’t mind giving you a good rating, but I do not like being forced to write an essay to do so. Please keep this in mind in the future. More

by J J 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
February 16, 2025

The service is good but prices are to high for a simple oil change for old retired people More

by care2992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Your Service Writer was very good. The oil change and services took an hour and 15 mins. More

by CAJINBLASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Nice folks but hard to reach most of the time via phone. Did good work but not cheap More

by RCOOPER2379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Vehicle left with oily fingerprints on hood, door handle, steering wheel. My truck smelled like a mechanic More

by charles.d.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Excellent people was very friendly nice at their Job we got our Car in the Time they estimated to be excellent work More

by key4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Great service, Friendly staff, Never pushy to purchase anything additional other than the service I came for More

by DHFREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Jim was very professional and friendly! Service was quick and process was easy. Will definitely be back More

by speakman324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Dropped in without an appointment and was told that I wouldn’t have to wait long if I could come back after lunch. It worked out well. Staff is always polite and service is timely. More

by LINDAG116
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names.
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