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Lynn Layton Ford

Decatur, AL

4.7
662 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 662 reviews

June 06, 2020

Service department The service department has been very nice to work with. Skylar kept me informed about the repair. I Will be back because of him. The service manger wa More

by Johnson1262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Skylar
Aug 04, 2020 -

Lynn Layton Ford responded

Thank you for the positive review about Skylar and our service facility. We really appreciate your feedback!

June 05, 2020

I have never experienced any problems with service. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. More

by kerrysutherlin
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Lynn Layton Ford responded

Kerry we greatly appreciate of the kind words about our service department and we look forward to helping you again in the future!

June 05, 2020

The Works package I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an More

by jmtibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Brown, Rick Stackhouse, James Baker, Josh Brown
Aug 04, 2020 -

Lynn Layton Ford responded

Thank you so much for doing business with us for 10 years and we thank you for recommending our service department. Brian, Joe, and Skyler greatly appreciate you!

April 30, 2020

Superb Body Shop Service This Body Shop team did a great job fixing my car which had been damaged by a falling tree. Brad took my call and my car was in and fixed in very lit More

by dreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip - Driver, Brad Clayton
April 28, 2020

Best Dealership in Alabama I have dealt with dealerships all across the state and Lynn Layton is by far the best. Good honest people that want to make sure their customers are More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Steelman
April 15, 2020

Great service, Rusty has been an excellent salesman every time I’ve come looking for a new vehicle. In and out fast with the transaction of the sale. More

by vonparker.lp
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2020

Excellent Service Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use More

by gbrown3622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Steelman
March 30, 2020

Easy experience My wife wanted a specific 2020 Ford Explorer ST we found at Lynn Layton. After exchanging emails and texts with Daniel Tousey, we set up a time to ch More

by austinstewart160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tousey
March 23, 2020

verry accommodating I was just shopping around and not planning on purchasing a new truck that day, but Rusty made me a decent deal so I made the trade. More

by Csmit3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Stackhouse
March 05, 2020

Great Service Fast, Friendly service, cheaper than express service somewhere else. I would much rather bring my truck to the dealership where I purchased it. I trus More

by cpooletrinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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