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Lynn Layton Ford
Decatur, AL
581 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 581 reviews
February 26, 2019
Couldn’t have been better! We were treated with great service, very knowledgeable salesman, and very caring attitude! It was a very easy process and we love our vehicle! Thanks We were treated with great service, very knowledgeable salesman, and very caring attitude! It was a very easy process and we love our vehicle! Thanks to Chris Howard and others! More
by Greatgrandma
Employees Worked With
Chris Howard and Ben
January 30, 2019
Kudos to Austin, Vickie and another salesman (forgot name) I appreciate the quick responses from Austin Craft in my internet search for a specific 2018 Ford Explorer. Thanks to Vickie Denton and the salesman I appreciate the quick responses from Austin Craft in my internet search for a specific 2018 Ford Explorer. Thanks to Vickie Denton and the salesman (forgot name) in the help setting up my Ford Pass account. Congrats on Vickie's retirement! Max Boyd More
by Max Boyd
Employees Worked With
Austin Craft, Vickie Denton and another (forgot name) salesman
January 19, 2019
New F250 Super Duty Went to the dealership to price used F250's. By luck wound up at the desk of Jerry Jones and after looking and pricing several different trucks the Ne Went to the dealership to price used F250's. By luck wound up at the desk of Jerry Jones and after looking and pricing several different trucks the New F250 was the better deal. I've always been partial to ford trucks but the guys at the dealership can make or break anyone from a brand. Jerry was a no xx guy and I felt comfortable knowing I was getting the best deal I could get. More
by mike.cost
Employees Worked With
Jerry Jones
January 16, 2019
Factory recall, service `Have always done great service for many years, they are the best in the area. I will recomend them above all dealerships in North alabama. `Have always done great service for many years, they are the best in the area. I will recomend them above all dealerships in North alabama. More
by simp21
Employees Worked With
Joe
January 09, 2019
Great experience This is the best car buying experiences we've ever had. No pressure, just honest answers with no game playing. We were not allowed to leave until we This is the best car buying experiences we've ever had. No pressure, just honest answers with no game playing. We were not allowed to leave until we had ever question answered in full detail. We highly recommend Lynn Layton Ford, and especially Curt Werner. More
by seabee guy
Employees Worked With
Curt Werner
October 27, 2018
A most excellent dealership. Lynn Layton Ford honors their commitments. When they make a mistake, they make it right. I'll put it this way. I live approximately forty (40) mile Lynn Layton Ford honors their commitments. When they make a mistake, they make it right. I'll put it this way. I live approximately forty (40) miles away and there are two dealerships much closer and this is the second F-150 I've purchased from L/L. In addition, their service department is one of the best I've seen. Unlike a lot of dealerships I've dealt with, they do not try to up-sell me. In other words, they don't create phantom problems in order to sell me something I don't need. I most highly recommend L/L Ford. More
by chekmate2
Employees Worked With
Marty Steelman
October 26, 2018
BUYING A NEW CAR MADE PLEASANT! We traveled from north Mississippi to trade for a new Explorer because of the cooperation and helpfulness of Josh Brown. He made it a very relaxed ex We traveled from north Mississippi to trade for a new Explorer because of the cooperation and helpfulness of Josh Brown. He made it a very relaxed experience and worked to get a respectable price for my trade-in and for the purchase vehicle. We truly felt that the dealership took our needs and concerns into consideration. Mike & Sheila King More
by newride
Employees Worked With
JOSH BROWN
October 24, 2018
Great! Chris Howard was very knowledgeable and helpful in finding the right car I was looking for and getting what I needed for my trade to get the 2018 ford Chris Howard was very knowledgeable and helpful in finding the right car I was looking for and getting what I needed for my trade to get the 2018 ford escape. More
by ymote
Employees Worked With
chris howard
October 22, 2018
Car Service------VERY GOOD It was time for my 1500 mile inspection on my 2017 Explorer, so I took it to your facility. You have a fine looking building. I got there about no It was time for my 1500 mile inspection on my 2017 Explorer, so I took it to your facility. You have a fine looking building. I got there about noon but the service manager was very nice and offered 2 options....1. wait for short time for service at your main facility or 2. get it serviced at the building next door unless I had a particular problem with the vehicle. I was not having any problems with the car so I decided for the shorter....and I took it next door. They were very nice there as well and had me out of there in about 30 minutes. (I didn't time them, but it was very quick). They said they checked all the vitals (air in tires, washer fluid, trans. fluid, etc.) and assured me all was well. VERY SATISFIED with the service.....Quick and complete. More
by creampuff
Employees Worked With
Did not get their names
October 03, 2018
Very friendly and knowledgeable Bought several vehicles over past few years From Chris always very friendly & knowledgeable About trucks Always willing to accommodate my busy s Bought several vehicles over past few years From Chris always very friendly & knowledgeable About trucks Always willing to accommodate my busy schedule Everyone there very friendly More
by Keith
Employees Worked With
Chris Howard
