Lynn Layton Ford

A most excellent dealership. Lynn Layton Ford honors their commitments. When they make a mistake, they make it right. I'll put it this way. I live approximately forty (40) mile Lynn Layton Ford honors their commitments. When they make a mistake, they make it right. I'll put it this way. I live approximately forty (40) miles away and there are two dealerships much closer and this is the second F-150 I've purchased from L/L. In addition, their service department is one of the best I've seen. Unlike a lot of dealerships I've dealt with, they do not try to up-sell me. In other words, they don't create phantom problems in order to sell me something I don't need. I most highly recommend L/L Ford. More

BUYING A NEW CAR MADE PLEASANT! We traveled from north Mississippi to trade for a new Explorer because of the cooperation and helpfulness of Josh Brown. He made it a very relaxed ex We traveled from north Mississippi to trade for a new Explorer because of the cooperation and helpfulness of Josh Brown. He made it a very relaxed experience and worked to get a respectable price for my trade-in and for the purchase vehicle. We truly felt that the dealership took our needs and concerns into consideration. Mike & Sheila King More

Great! Chris Howard was very knowledgeable and helpful in finding the right car I was looking for and getting what I needed for my trade to get the 2018 ford Chris Howard was very knowledgeable and helpful in finding the right car I was looking for and getting what I needed for my trade to get the 2018 ford escape. More

Car Service------VERY GOOD It was time for my 1500 mile inspection on my 2017 Explorer, so I took it to your facility. You have a fine looking building. I got there about no It was time for my 1500 mile inspection on my 2017 Explorer, so I took it to your facility. You have a fine looking building. I got there about noon but the service manager was very nice and offered 2 options....1. wait for short time for service at your main facility or 2. get it serviced at the building next door unless I had a particular problem with the vehicle. I was not having any problems with the car so I decided for the shorter....and I took it next door. They were very nice there as well and had me out of there in about 30 minutes. (I didn't time them, but it was very quick). They said they checked all the vitals (air in tires, washer fluid, trans. fluid, etc.) and assured me all was well. VERY SATISFIED with the service.....Quick and complete. More

Very friendly and knowledgeable Bought several vehicles over past few years From Chris always very friendly & knowledgeable About trucks Always willing to accommodate my busy s Bought several vehicles over past few years From Chris always very friendly & knowledgeable About trucks Always willing to accommodate my busy schedule Everyone there very friendly More

Feel at home I enjoyed my experience with my rep at Lynn Layton Decatura Ford. My Rep Jerry Jones made me feel comfortable and answered all the questioned that i I enjoyed my experience with my rep at Lynn Layton Decatura Ford. My Rep Jerry Jones made me feel comfortable and answered all the questioned that i had. I would recommend this dealership to anyone who needs a car. More

8 of 10 Good negociaions. People were friendly and nice. Car was not as "set to go" as I thought it would be. I had to set the time on the clock and return th Good negociaions. People were friendly and nice. Car was not as "set to go" as I thought it would be. I had to set the time on the clock and return the next day to learn how to set the date which also was not set. These are very minor items but I did want to mention. A little more concerning was the fact that they removed the stock number sticker but left all of the glue on the windshield. I purchased some glue remover and cleaned it properly. Again, not a big deal but I don't think a new car should be delivered this way. Altogether the whole experience was very good and I am happy. More

Sam Mayers did a great Job Sam did great on following up on me as a lead and found me what I was looking for. The team worked hard to get me in the truck I wanted. Highly recomm Sam did great on following up on me as a lead and found me what I was looking for. The team worked hard to get me in the truck I wanted. Highly recommend this dealership. Just ask for Sam. More

Great experience and no hastle or pressure Great dealership and great people to work with during this process. They go out our there way to make things happen for the customer . Thanks for the Great dealership and great people to work with during this process. They go out our there way to make things happen for the customer . Thanks for the excellent service . More

Josh is the Best The staff was a great help in getting me into my new truck. Friendly and well presented did a great job explaining all the bells and whistles... The staff was a great help in getting me into my new truck. Friendly and well presented did a great job explaining all the bells and whistles... More