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Lynn Layton Ford

Decatur, AL

4.7
596 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 596 reviews

January 27, 2022

Daniel Tousey was top notch. Felt no pressure, answered my questions, showed me everything I asked. Explained in detail the update comparisons I had questions about between the models. Explained to him I More

by hattercs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Tousey
January 17, 2022

Excellent helpfull nice people smooth finish recommend dealer to other my first experience with this dealer More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jan responded

I am highly recommended lynn layton ford for your next purchase

December 20, 2021

They fixed my car in a timely fashion, and were pleasant to work with. The part that had to be ordered came in just one day. More

by froglevel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew
October 02, 2021

I have purchased 2 vehicles from this dealership and was impressed with the staff both times. Their goal seems to put people in a vehicle they want, can afford and feel like they got a good deal! More

by Patsy Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Jones
August 27, 2021

The sales staff and others are always pleasant to deal with. I recommend them to all my friends. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Great reliable service. Friendly professional staff that makes you feel like you are a priority and not just a number. Comfortable waiting room with good coffee. More

by Drhunter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

I am very happy with the service I received. The employees are helpful and the service is very fast. I continue to go back to them. More

by alippitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar
September 18, 2020

Always very courteous, friendly and make you feel valued as a customer. Work performed as expected and will correct any deficiencies without any hassles. Joe Miller very helpful with warranty and recall r More

by jerrystrasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Lane employees always courteous and friendly
August 10, 2020

purchased a new 2020 f150 fx4 i was very pleased with this dealership very easy to work with and wanted to sell a truck. my salesman Daniel Tousey was a breeze to work with .very n More

by rs454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel,Tousey in Sales
July 27, 2020

Josh Brown and Austin Craft made the buying process very easy and streamlined. Everything was done over the phone and Internet all I had to do was go in and sign the papers and drive off in my new vehicle. More

by JRHorton91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Craft
Aug 04, 2020 -

Lynn Layton Ford responded

Thank you Josh Horton for the great review of our Dealership especially towards Josh and Austin. We hope to be of service to you again in the future. We greatly appreciate your business!

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