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Lynn Layton Ford

Decatur, AL

4.7
536 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 536 reviews

April 04, 2020

Excellent Service Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use More

by gbrown3622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2020

Easy experience My wife wanted a specific 2020 Ford Explorer ST we found at Lynn Layton. After exchanging emails and texts with Daniel Tousey, we set up a time to ch More

by austinstewart160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Tousey
March 23, 2020

verry accommodating I was just shopping around and not planning on purchasing a new truck that day, but Rusty made me a decent deal so I made the trade. More

by Csmit3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Great Service Fast, Friendly service, cheaper than express service somewhere else. I would much rather bring my truck to the dealership where I purchased it. I trus More

by cpooletrinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

Bad dealer and bad management. They would not sell me a 2020 Ford Mustang GT500 because I live out of state. I would not buy a car if they were the last ford dealer in the world. I would buy a Toyota More

by William berry
Recommend Dealer
No
Employees Worked With
Kelly Wimberley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2020

Service was great. Gave me a loaner car as my van was going to take a few days to get everything done. Appreciate the courtesy and service that you give. More

by nbfortune
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to review Lynn Layton Ford. We greatly appreciate your business!

February 10, 2020

Service is always fast and efficient. I take the truck back because service has always been friendly, fast and efficient. No grease, oil, or smudges left on truck. Quality work, quick serv More

by NOTS060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you very much for reviewing our Service Department here at Lynn Layton Ford. We are very happy to have helped and look forward to helping you again!

January 31, 2020

Works Service Purchased F150 in 2013. Excellent support and experience. have only serviced vehicle at this location. Service is always prompt, efficient and the se More

by SAMHOLLOWAY57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to give us some great feedback on our Service department. Your business is much appreciated!

January 29, 2020

Price was right. The same car that was obtained from my hometown was cheaper here. Lynn Layton Ford picked up the Blue Edge Titanium at Muscle Shoals and brought it t More

by explorer446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craft
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you so much for your review of our Sales Staff! Thank you for doing business with us.

January 13, 2020

Oil Change Nice job of protecting the seats, head rest and floor mats during the oil change. This was a courtesy oil arranged during the purchase agreement. More

by donddees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

We are grateful for your 5 star review!

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