Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lynn Layton Ford
Decatur, AL
535 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 535 reviews
July 01, 2020
Purchased a used 2015 F250 from Lynn Layton Decatur. I understand buying a used vehicle "As Is" is buyer beware. But, buying a 30K plus used vehicle one would expect all systems to work properly. This i understand buying a used vehicle "As Is" is buyer beware. But, buying a 30K plus used vehicle one would expect all systems to work properly. This is the main reason I purchased from a large dealership. Well that was not the case. Had vehicle for approx. 2 to 3 weeks and the AC/heating system did not work properly. Again, one would expect a large dealership to check ALL systems prior to offering vehicle to the public. Long story short, a month at dealership maintenance department I had to come up with 1000 to fix an AC problem that should have been addressed when the dealership did their preowned inspection. More
by David
June 26, 2020
Very pleased with Lynn Layton Ford. Extremely nice and easy to work with. Our sales team member was outstanding. Will recommend to friends and return for future purchases. easy to work with. Our sales team member was outstanding. Will recommend to friends and return for future purchases. More
by Luke
Employees Worked With
June 20, 2020
Looking Dealership very easy to work with. No pressure from anyone and they were very helpful during on line and our visit to the dealership. Our sales team m Dealership very easy to work with. No pressure from anyone and they were very helpful during on line and our visit to the dealership. Our sales team member Chris Howard is top of the line answered all questions, new about the product and made sure everything was good to go before we left the dealership. We will do business with Lynn Layton Ford again if and when we are ready to purchase another auto. We purchased a used vehicle but, Chris treated us like we were buying a new one. Thanks, Doug & Sharon Carpenter More
by dougcarpenter851
June 06, 2020
Service department The service department has been very nice to work with. Skylar kept me informed about the repair. I Will be back because of him. The service manger wa The service department has been very nice to work with. Skylar kept me informed about the repair. I Will be back because of him. The service manger was also very helpful. More
by Johnson1262
June 05, 2020
I have never experienced any problems with service. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. More
by kerrysutherlin
Employees Worked With
June 05, 2020
The Works package I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an excellent job making sure all services are complete and completed quick. More
by jmtibbs
Employees Worked With
April 30, 2020
Superb Body Shop Service This Body Shop team did a great job fixing my car which had been damaged by a falling tree. Brad took my call and my car was in and fixed in very lit This Body Shop team did a great job fixing my car which had been damaged by a falling tree. Brad took my call and my car was in and fixed in very little time. Phillip was the driver who transported me to and from and was very prompt, professional and friendly. The dent and scratches were not noticeable when the car was returned. There was originally glass all over the inside and the interior was spotless. I would recommend this body shop to anyone. I have previously used the service department here and have always had a great experience there too. It is easy to get an appointment with either department and the personnel are very professional. More
by dreynolds
April 28, 2020
Best Dealership in Alabama I have dealt with dealerships all across the state and Lynn Layton is by far the best. Good honest people that want to make sure their customers are I have dealt with dealerships all across the state and Lynn Layton is by far the best. Good honest people that want to make sure their customers are happy. I have had a couple of minor problems with cars that I have bought from them and they made it right every time. These guys are good. More
by Joe
Employees Worked With
April 15, 2020
Great service, Rusty has been an excellent salesman every time I’ve come looking for a new vehicle. In and out fast with the transaction of the sale. every time I’ve come looking for a new vehicle. In and out fast with the transaction of the sale. More
by vonparker.lp
Employees Worked With
April 04, 2020
Excellent Service Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use More
by gbrown3622
