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Lynn Layton Ford

Decatur, AL

4.7
532 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 532 reviews

April 13, 2022

Easy to coordinate services, but they haven’t uploaded them to my Ford application. Also, they told me I had a leak on a transfer case for my one year old truck so I’d have to wait an extra 40 minutes. Af More

by jcmusgrove76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Sales team was extremely fast and cooperative with no hassles. Direct salesman was very accommodating to my time frame and needs More

by ScottKBrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Dunn
March 01, 2022

This was the best new car experience I have ever had. Our salesman , Trent, was very nice , he answered all the questions we had and never seemed bothered at all. I will definitely put this dealership fi More

by chobeez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton -Sales Dept
March 01, 2022

I APPRECIATE THE GREAT STAFF WHO VERY RADIDLY ASSIST TO CORRECT ISSUE ON MY TRUCK! thanks! More

by CHELCIE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Ricky Drake is my "GO TO" guy at Lynn Layton Ford. He always comes thru for me when I need a fleet vehicle. Honest and dependable ......Another thing that pushes me to LLF is the fact that there are More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Drake
February 03, 2022

Shane Black is the best salesperson that I have ever dealt with. I absolutely felt no pressure in the buying process and he quickly provided the information to all the questions that I had. I purchased More

by awshx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Daniel Tousey was top notch. Felt no pressure, answered my questions, showed me everything I asked. Explained in detail the update comparisons I had questions about between the models. Explained to him I More

by hattercs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Tousey
January 17, 2022

Excellent helpfull nice people smooth finish recommend dealer to other my first experience with this dealer More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jan responded

I am highly recommended lynn layton ford for your next purchase

December 20, 2021

They fixed my car in a timely fashion, and were pleasant to work with. The part that had to be ordered came in just one day. More

by froglevel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew
October 02, 2021

I have purchased 2 vehicles from this dealership and was impressed with the staff both times. Their goal seems to put people in a vehicle they want, can afford and feel like they got a good deal! More

by Patsy Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Jones
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