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Lynn Layton Ford

Decatur, AL

4.7
532 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 532 reviews

November 13, 2023

We enjoy visiting this dealership. Very pleasant and courteous. They make the waiting as pleasant experience as possible. More

by Deborah Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Lou was such a great representative of your company! Comfortable, laid back. One of the nicest experiences I've had during what is normally a tiresome and stressful event. I was relaxed and everyone More

by riker35601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou, the new sales representative. And Austin in the financial department. Excellent and kind folks!!
November 08, 2023

I had a warranty issue on my Ford Escape. I had the vehicle towed to you on 9/11/23 and just got it back on 11/8. Lack of communication and clarity of the status of repairs. More

by EDMONDS0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Rusty and the whole crew was excellent. Bought vehicle late in the day and everyone was very accommodating More

by jackscully55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Shane Black is a great salesman. ..I told him what I was looking for and he showed it to me with no undue pressure to buy. If I feel pressured I walk away so he handled me correctly. More

by Drhunter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Great service every time I go. The guys at the front are so friendly and nice. I have taken my car here since I bought it for my oil changes. More

by BOBBIE_N1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Called for truck maintenance and they got me in right away and provided the fix and service. More

by SCHNIDE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Not sure
October 31, 2023

Always have speedy and excellent service. Vehicle is always serviced right on the first trip. Never had any problems with the 3 Ford vehicles this dealership services. More

by J J 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

good service fast and clean. only service i use because i seem to trust speedy service More

by ROGERCOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Very rude an unprofessional when my wife took her car for service, we are not happy More

by blakeskaggs825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not say name
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